Language not recognized

[John Ralls]

> On Oct 16, 2025, at 06:45, Pedro Albuquerque <pmra at protonmail.com> wrote:
> 
> Second, like you said yourself, "It should pick the system locale". Clearly,
> it isn't. IMHO, the system locale is pt_PT Portugal, the one and only
> Portuguese. GnuCash uses the vast pt, that includes all dialects around the
> world. Maybe that is why GnuCash fails to pick it?
> 
> As you can imagine, my Windows system has all settings, date, time, regional,
> language, etc, set for Portugal. Nothing to change there (opposed to my Linux
> usual computer, that is fully set to en_UK, where I can configure environment
> variables and have GnuCash using my own translations :) )
> 
> Worst case, even with that environment.local file, the result is the exact
> same. But, I think you were already expecting this, judging by your last
> comment, "Good Luck!" ;). From my very little experience, computers dont work
> out of luck.
> 
> There is, or was, a feature request in Bugzilla, created by me, asking that a
> UI language choice would exist somewhere in Preferences/Options/Whatever, like
> most software these days has. Please do consider this issue here as another
> reason for that to happen?

Hi Pedro,

I’ll investigate why we’re not picking up the system locale correctly on Windows, thanks for the report.

The translation library we use, Gnu Gettext, has two-level language resolution: Locale specific and generic. If there’s a locale-specific translation available that matches the user’s locale that’s used, and if not then it looks for a generic translation that matches the language part of the locale. GnuCash’s Portuguese has two translations: Yours is the generic one and pt_BR, so someone using the Brazilian locale should get the pt_BR translation and everyone else with a pt_XX locale should get yours.

There may be a problem with the environment.local file so try editing the environment file. On Windows you’ll need to run your editor with Administrator privs to do that.

Your enhancement request is Bug 798412 <https://bugs.gnucash.org/show_bug.cgi?id=798412> - Add option to choose language (https://bugs.gnucash.org/show_bug.cgi?id=798412). Since that hasn’t been acted upon it can’t have anything to do with the problem.

You didn’t say what version of GnuCash you installed. I presume it’s 5.13 and that localization worked correctly in 5.12. Please confirm that’s the case and if it isn’t please do install 5.13 and confirm that the problem exists there.

Regards,
John Ralls
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