Bugzilla, was Re: Setting up Gnucash for the first time

[Reinke Bonte]

On Mon, 9 Dec 2002 19:42:11 -0700 (MST)
<ghaverla@freenet.edmonton.ab.ca> wrote:

> > Maybe it would be a good idea, if you could report this as a bug or
> > a feature request on bugzilla (http://bugzilla.gnome.org).
> 

> other people don't.  However, if someone here (or elsewhere)
> suggested that I submit something to bugzilla, I would
> just silently ignore the request and try to find another
> way around the problem.

I agree that bugzilla is not very intuitive. But do you have any other
solution to cheaply track bugs and feature requests? Just posting
problems to a mailing list might bring some attention to the problem,
but the problem will be forgotten, if not someone files it manually into
a bug database. I think the person who is most interested in the problem
getting solved should make the effort to file the problem. For example,
I had never a problem with creating directories, how could I file a bug
report that accurately describes the problem of the original poster?

> 
> Perhaps, Gnucash (as a volunteer group) should at least
> monitor things; to see if people do in fact submit reports,
> and if not, why?  It is a good suggestion, but it is entirely

Looking at the many bugs filed for gnucash, there seem to be quite a few
people out there who think it's worth the effort.

> possible that other people find bugzilla as opaque and obtuse
> as I do, and hence will never file anything.

That's unfortunate, because the develpers can hardly second guess your
problems and needs.

> 
> Gord


Reinke


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