GNUcash crashes on save - losing all changes

[Graham Leggett]

John Zoetebier wrote:

> Of course, your changes are not saves due to folder and file permissions.
> This has nothing to do with GnuCash issue.

If Gnucash segfaults for any reason, even due to user error, it is a 
Gnucash issue.

The correct behaviour should be to tell the user the file could not be 
saved at that location, then offer a new location to save to.

Remember that human interfaces to software are like customer services 
representatives in a company. The customer may be wrong, but that 
doesn't give the representative leave to simply cut the customer's phone 
call off.

> I feel, the first mistake was to ignore a valid error message, that you 
> should have checked in the first place.

Never assume any reasonable behaviour from the user. If Gnucash allowed 
the user past the load-a-locked-file point, it is responsible for 
behaving sanely after that.

Remember what you might have thought was a mistake, might not have been, 
as the user may have had better knowledge than gnucash of the status of 
the lockfile.

Regards,
Graham
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