Cannot post invoice

DECo diamond.edge at verizon.net
Mon Mar 22 13:22:42 EST 2004


On Friday 19 March 2004 21:41, you wrote:
> Please make sure you CC gnucash-user on ALL responses!
>
> DECo <diamond.edge at verizon.net> writes:
> > On Friday 19 March 2004 14:40, you wrote:
> >> DECo <diamond.edge at verizon.net> writes:
> >> > I attempted to post an invoice to a receivables account and it is not
> >> > listed. When I selected new, I entered the information, clicked ok,
> >> > and the message window stated that the account already existed -- but
> >> > it does not. Any suggestions on how to fix this?
> >>
> >> I dont understand..  I can't follow this step-guide to figure out what
> >> you did or where.
> >
> > I clicked on the icon post for a particular invoice.  A window appears
> > with the question, do you really want to post this invoice?
>
> Ahh, ok...  That wasn't clear from your original question.
>
> >> You selected new (new what?),
> >
> > The account name is not in the Post to Account spin box, so I click on
> > New.
> >
> >> entered the information
> >> (what information?),
> >
> > The New Account window comes up and if I look in the parent account spin
> > box, the account appears there.  If I try to enter it again in the
> > account name box then click OK, a window appears that states there is
> > already an account that has that name.  So I click ok, but cannot post
> > the invoice.
>
> What is the account-type of the account? 

A/R account.
> You can only post a 
> customer-invoice to an account of type A/Receivable.  Also, you are
> only allowed to have one account with a particular name, which is why
> you get the "account already exists".

I surmised that, but the account does not show in the spinbox menu.
>
> >> clicked ok, and you got some message about an account
> >> already existing...  I just don't understand from this description
> >> what you did or what problem you've got.
> >>
> >> Can you be more explicit?
> >>
> >> > I am using gnucash 1.8.7 on SuSE 8.2 and other accounts are properly
> >> > displayed.
> >> > Regards,
> >> > Smitty
> >>
> >> -derek
>
> -derek


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