Can't process a payment
Andrew Sackville-West
ajswest at mindspring.com
Fri Dec 7 12:51:21 EST 2007
On Fri, Dec 07, 2007 at 12:23:19PM -0500, Derek Atkins wrote:
> Andrew Sackville-West <ajswest at mindspring.com> writes:
>
> >> > there is only one (1) root account. If I attempt to delete it is asks me
> >> > if I want to move all of the subaccounts to "root account". I and have
> >>
> >> Exactly. This is exactly what you want to do. Once you delete the
> >> errant root account you should be able to Process Payment again.
> >>
> >> > installed 2.2.1 not 2.0. But thanks for the tip anyway.
> >>
> >> Are you sure you never tried to migrate this data file to 2.0?
> >
> > I"ve never migrated back and have the same problem in 2.2.1. I never
> > saw the mention of it being related to moving back from 2.2 to 2.0.
>
> There are two problems here. There's the root account problem, which
> will have your post-to account tree empty, and then there's the Gtk
> bug that you need to re-click on the A/R Account entry in the
> combobox. The former happens with 2.2->2.0. The latter is
> related to the gtk version.
sorry. I totally conflated those two ideas -- erroneously thinking
that the root account problem triggered the A/R account selection.
A
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