cannot process the payment problem

[Derek Atkins]

Hi,

I'm forwarding back to the list...

I load up the app with your data file, the bills-due reminder comes up.
I click on the due bill, click on "Process Payment", and the dialog comes
up filled in with:

Vendor:  Newstead Flowers
Bill:    100 (posted)
Date:    10/01/2007
Amount:  100.00
Num:
Memo:

Post To
  Root Account:Liabilities:Accounts Payable

Transfer Account
  [Empty]

Hmm.... Why do you have a "Root Account"?  That seems.... Wrong!  How
did you get that?  But I suspect that's the problem; it's filtering
on the account types and "root account" isn't in the list of acceptable
types.

-derek

Quoting Daniel O'Shea <daniel at oshea.id.au>:

> Here is step 4.
>
> Cheers
>
> Daniel
>
> On 10/2/07, Derek Atkins <warlord at mit.edu> wrote:
>>
>> Oh, your file isn't already at step #4?   Could you get me to step #4
>> and send me a new file?  I dont want to have to do anything but click
>> on "process payment"...
>>
>> -derek
>>
>> Quoting Daniel O'Shea <daniel at oshea.id.au>:
>>
>> > Sorry,
>> >
>> > 1) Under business/vendor/new bill, create a new bill give it a dummy
>> invoice
>> > ID and select any vendor then press ok.
>> >
>> > 2) Fill in bill. e.g. description = test, expense account =
>> > Expenses:Insurance, quantity = 1, unit price = 100.00 then post it.
>> >
>> > 3) Save and close.
>> >
>> > 4) Open again.
>> >
>> > 5) Bill due reminder will popup, select process payment.
>> >
>> > 6) On the payment information form you will notice that you cannot
>> select a
>> > transfer account as the tree view is empty. This is the problem.
>> >
>> > Cheers
>> >
>> > Daniel
>> >
>> >
>> > On 10/2/07, Derek Atkins <warlord at mit.edu> wrote:
>> >>
>> >> And... could you give me the step-by-step to reproduce the problem
>> >> based on this file?
>> >>
>> >> -derek
>> >>
>> >> Quoting Daniel O'Shea <daniel at oshea.id.au>:
>> >>
>> >> > Thanks Derek
>> >> >
>> >> >
>> >> > On 10/2/07, Derek Atkins <warlord at mit.edu> wrote:
>> >> >>
>> >> >> Sure, I'll take a look.
>> >> >>
>> >> >> -derek
>> >> >>
>> >> >> Quoting Daniel O'Shea <daniel at oshea.id.au>:
>> >> >>
>> >> >> > Thanks for the reply Derek,
>> >> >> >
>> >> >> > Would you be interested in taking a look at the data file which
>> >> exhibits
>> >> >> the
>> >> >> > problem?
>> >> >> >
>> >> >> > Kind Regards
>> >> >> >
>> >> >> > Daniel O'Shea
>> >> >> >
>> >> >> > On 10/2/07, Derek Atkins <warlord at mit.edu> wrote:
>> >> >> >>
>> >> >> >> Quoting "Maf. King" <maf at chilwell.net>:
>> >> >> >>
>> >> >> >> > On Monday 01 Oct 2007, Daniel O'Shea wrote:
>> >> >> >> >> Hi,
>> >> >> >> >>
>> >> >> >> >> I am using GnuCash 2.2.1 on WindowsXP, I have discovered a
>> >> problem.
>> >> >> >> Under
>> >> >> >> >> the business menu Customer, Vendor and Employee "Process
>> Payment"
>> >> >> >> option
>> >> >> >> >> when selected. The Transfer Account selection tree is empty.
>> So I
>> >> >> >> cannot
>> >> >> >> >> select an account ant thus cannot process the payment.
>> >> >> >> >>
>> >> >> >> >> Has anybody else discovered this problem?
>> >> >> >> >
>> >> >> >> > Hi,
>> >> >> >> >
>> >> >> >> > Not a problem I've come across before - I suggest that you
>> check
>> >> that
>> >> >> >> your
>> >> >> >> > account types are correct (ie an asset/bank type) for the
>> transfer
>> >> >> >> accounts.
>> >> >> >> > IIRC, that drop-down list won't show income/expense accounts.
>> >> >> >>
>> >> >> >> I have seen a report about it from windows users but I've never
>> been
>> >> >> >> able to reproduce it on Linux.   Nobody has sent me a data file
>> that
>> >> >> >> exhibits the problem for me.
>> >> >> >>
>> >> >> >> > HTH,
>> >> >> >> > Maf.
>> >> >> >>
>> >> >> >> > Please remember to CC this list on all your replies.
>> >> >> >> > You can do this by using Reply-To-List or Reply-All.
>> >> >> >>
>> >> >> >> -derek
>> >> >> >> --
>> >> >> >>        Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>> >> >> >>        Member, MIT Student Information Processing Board  (SIPB)
>> >> >> >>        URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>> >> >> >>        warlord at MIT.EDU                        PGP key available
>> >> >> >>
>> >> >> >>
>> >> >> >
>> >> >> >
>> >> >> > --
>> >> >> > Kind Regards
>> >> >> >
>> >> >> > Daniel O'Shea
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >> >> --
>> >> >>        Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>> >> >>        Member, MIT Student Information Processing Board  (SIPB)
>> >> >>        URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>> >> >>        warlord at MIT.EDU                        PGP key available
>> >> >>
>> >> >>
>> >> >
>> >> >
>> >> > --
>> >> > Kind Regards
>> >> >
>> >> > Daniel O'Shea
>> >> >
>> >>
>> >>
>> >>
>> >> --
>> >>        Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>> >>        Member, MIT Student Information Processing Board  (SIPB)
>> >>        URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>> >>        warlord at MIT.EDU                        PGP key available
>> >>
>> >>
>> >
>> >
>> > --
>> > Kind Regards
>> >
>> > Daniel O'Shea
>> >
>>
>>
>>
>> --
>>        Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>>        Member, MIT Student Information Processing Board  (SIPB)
>>        URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>>        warlord at MIT.EDU                        PGP key available
>>
>>
>
>
> --
> Kind Regards
>
> Daniel O'Shea
>



-- 
       Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
       Member, MIT Student Information Processing Board  (SIPB)
       URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
       warlord at MIT.EDU                        PGP key available