cannot process the payment problem

[Derek Atkins]

Hi,

Please remember to CC the list on all replies...

Quoting Daniel O'Shea <daniel at oshea.id.au>:

> Thanks Derek,
>
> I think that occurred after I opened the file on my linux workstation at
> home? Any Ideas on how to remove the root account and move the sub-account
> up?

Honestly, I dont know.  I didn't write that code and I'm not familiar
with it.  Strangely, I see TWO 'root' accounts:

<gnc:account version="2.0.0">
  <act:name>Root Account</act:name>
  <act:id type="guid">8b94f53b00e0849f8cb94b39132cf30a</act:id>
  <act:type>ROOT</act:type>
  <act:commodity-scu>0</act:commodity-scu>
</gnc:account>
<gnc:account version="2.0.0">
  <act:name>Root Account</act:name>
  <act:id type="guid">09edb9a22b04db51b09184a7d06028a3</act:id>
  <act:type>NONE</act:type>
  <act:commodity-scu>0</act:commodity-scu>
  <act:parent type="guid">8b94f53b00e0849f8cb94b39132cf30a</act:parent>
</gnc:account>

This is just weird, and I honestly don't know where this started or
why you have two root accounts.  I'm not sure what the right fix it,
either.  Honestly, you shouldn't have a 'visible' root account at
all!  Certainly not in 2.2.

-derek

> Cheers
>
> Daniel
>
> On 10/2/07, Derek Atkins <warlord at mit.edu> wrote:
>>
>> Hi,
>>
>> I'm forwarding back to the list...
>>
>> I load up the app with your data file, the bills-due reminder comes up.
>> I click on the due bill, click on "Process Payment", and the dialog comes
>> up filled in with:
>>
>> Vendor:  Newstead Flowers
>> Bill:    100 (posted)
>> Date:    10/01/2007
>> Amount:  100.00
>> Num:
>> Memo:
>>
>> Post To
>>   Root Account:Liabilities:Accounts Payable
>>
>> Transfer Account
>>   [Empty]
>>
>> Hmm.... Why do you have a "Root Account"?  That seems.... Wrong!  How
>> did you get that?  But I suspect that's the problem; it's filtering
>> on the account types and "root account" isn't in the list of acceptable
>> types.
>>
>> -derek
>>
>> Quoting Daniel O'Shea <daniel at oshea.id.au>:
>>
>> > Here is step 4.
>> >
>> > Cheers
>> >
>> > Daniel
>> >
>> > On 10/2/07, Derek Atkins <warlord at mit.edu> wrote:
>> >>
>> >> Oh, your file isn't already at step #4?   Could you get me to step #4
>> >> and send me a new file?  I dont want to have to do anything but click
>> >> on "process payment"...
>> >>
>> >> -derek
>> >>
>> >> Quoting Daniel O'Shea <daniel at oshea.id.au>:
>> >>
>> >> > Sorry,
>> >> >
>> >> > 1) Under business/vendor/new bill, create a new bill give it a dummy
>> >> invoice
>> >> > ID and select any vendor then press ok.
>> >> >
>> >> > 2) Fill in bill. e.g. description = test, expense account =
>> >> > Expenses:Insurance, quantity = 1, unit price = 100.00 then post it.
>> >> >
>> >> > 3) Save and close.
>> >> >
>> >> > 4) Open again.
>> >> >
>> >> > 5) Bill due reminder will popup, select process payment.
>> >> >
>> >> > 6) On the payment information form you will notice that you cannot
>> >> select a
>> >> > transfer account as the tree view is empty. This is the problem.
>> >> >
>> >> > Cheers
>> >> >
>> >> > Daniel
>> >> >
>> >> >
>> >> > On 10/2/07, Derek Atkins <warlord at mit.edu> wrote:
>> >> >>
>> >> >> And... could you give me the step-by-step to reproduce the problem
>> >> >> based on this file?
>> >> >>
>> >> >> -derek
>> >> >>
>> >> >> Quoting Daniel O'Shea <daniel at oshea.id.au>:
>> >> >>
>> >> >> > Thanks Derek
>> >> >> >
>> >> >> >
>> >> >> > On 10/2/07, Derek Atkins <warlord at mit.edu> wrote:
>> >> >> >>
>> >> >> >> Sure, I'll take a look.
>> >> >> >>
>> >> >> >> -derek
>> >> >> >>
>> >> >> >> Quoting Daniel O'Shea <daniel at oshea.id.au>:
>> >> >> >>
>> >> >> >> > Thanks for the reply Derek,
>> >> >> >> >
>> >> >> >> > Would you be interested in taking a look at the data file which
>> >> >> exhibits
>> >> >> >> the
>> >> >> >> > problem?
>> >> >> >> >
>> >> >> >> > Kind Regards
>> >> >> >> >
>> >> >> >> > Daniel O'Shea
>> >> >> >> >
>> >> >> >> > On 10/2/07, Derek Atkins <warlord at mit.edu> wrote:
>> >> >> >> >>
>> >> >> >> >> Quoting "Maf. King" <maf at chilwell.net>:
>> >> >> >> >>
>> >> >> >> >> > On Monday 01 Oct 2007, Daniel O'Shea wrote:
>> >> >> >> >> >> Hi,
>> >> >> >> >> >>
>> >> >> >> >> >> I am using GnuCash 2.2.1 on WindowsXP, I have discovered a
>> >> >> problem.
>> >> >> >> >> Under
>> >> >> >> >> >> the business menu Customer, Vendor and Employee "Process
>> >> Payment"
>> >> >> >> >> option
>> >> >> >> >> >> when selected. The Transfer Account selection tree is
>> empty.
>> >> So I
>> >> >> >> >> cannot
>> >> >> >> >> >> select an account ant thus cannot process the payment.
>> >> >> >> >> >>
>> >> >> >> >> >> Has anybody else discovered this problem?
>> >> >> >> >> >
>> >> >> >> >> > Hi,
>> >> >> >> >> >
>> >> >> >> >> > Not a problem I've come across before - I suggest that you
>> >> check
>> >> >> that
>> >> >> >> >> your
>> >> >> >> >> > account types are correct (ie an asset/bank type) for the
>> >> transfer
>> >> >> >> >> accounts.
>> >> >> >> >> > IIRC, that drop-down list won't show income/expense
>> accounts.
>> >> >> >> >>
>> >> >> >> >> I have seen a report about it from windows users but I've
>> never
>> >> been
>> >> >> >> >> able to reproduce it on Linux.   Nobody has sent me a data
>> file
>> >> that
>> >> >> >> >> exhibits the problem for me.
>> >> >> >> >>
>> >> >> >> >> > HTH,
>> >> >> >> >> > Maf.
>> >> >> >> >>
>> >> >> >> >> > Please remember to CC this list on all your replies.
>> >> >> >> >> > You can do this by using Reply-To-List or Reply-All.
>> >> >> >> >>
>> >> >> >> >> -derek
>> >> >> >> >> --
>> >> >> >> >>        Derek Atkins, SB '93 MIT EE, SM '95 MIT Media
>> Laboratory
>> >> >> >> >>        Member, MIT Student Information Processing
>> Board  (SIPB)
>> >> >> >> >>        URL: http://web.mit.edu/warlord/    PP-ASEL-IA
>> N1NWH
>> >> >> >> >>        warlord at MIT.EDU                        PGP key
>> available
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >
>> >> >> >> >
>> >> >> >> > --
>> >> >> >> > Kind Regards
>> >> >> >> >
>> >> >> >> > Daniel O'Shea
>> >> >> >> >
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >> --
>> >> >> >>        Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>> >> >> >>        Member, MIT Student Information Processing Board  (SIPB)
>> >> >> >>        URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>> >> >> >>        warlord at MIT.EDU                        PGP key available
>> >> >> >>
>> >> >> >>
>> >> >> >
>> >> >> >
>> >> >> > --
>> >> >> > Kind Regards
>> >> >> >
>> >> >> > Daniel O'Shea
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >> >> --
>> >> >>        Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>> >> >>        Member, MIT Student Information Processing Board  (SIPB)
>> >> >>        URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>> >> >>        warlord at MIT.EDU                        PGP key available
>> >> >>
>> >> >>
>> >> >
>> >> >
>> >> > --
>> >> > Kind Regards
>> >> >
>> >> > Daniel O'Shea
>> >> >
>> >>
>> >>
>> >>
>> >> --
>> >>        Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>> >>        Member, MIT Student Information Processing Board  (SIPB)
>> >>        URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>> >>        warlord at MIT.EDU                        PGP key available
>> >>
>> >>
>> >
>> >
>> > --
>> > Kind Regards
>> >
>> > Daniel O'Shea
>> >
>>
>>
>>
>> --
>>        Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>>        Member, MIT Student Information Processing Board  (SIPB)
>>        URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>>        warlord at MIT.EDU                        PGP key available
>>
>>
>
>
> --
> Kind Regards
>
> Daniel O'Shea
>



-- 
       Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
       Member, MIT Student Information Processing Board  (SIPB)
       URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
       warlord at MIT.EDU                        PGP key available