Question on gnuCash file

Melinda Savoy savoymp at yahoo.com
Thu Apr 24 21:28:02 EDT 2008


Sorry I was unable to get back to you yesterday.  We had storms here in N. TX and our electricity went out.

I looked in the root directory of my box for a /tmp directory and found no gnucash file at all.

Thanks for your help.

----- Original Message ----
From: Derek Atkins <warlord at MIT.EDU>
To: Melinda Savoy <savoymp at yahoo.com>
Cc: gnucash-user at gnucash.org
Sent: Wednesday, April 23, 2008 8:47:28 AM
Subject: Re: Question on gnuCash file

Hi,

Melinda Savoy <savoymp at yahoo.com> writes:

> Derek,
>
> Sorry for the delay in responding but I had to wait on my sys admin (husband)
> to respond.

No worries.  I can understand.

> He tells me we're using the SAMBA/SMB file filesystem.

Ah.  yes, the JOYS of Samba..

> Any direction or help would be GREATLY appreciated.

Umm...  Samba sucks?  Seriously, GnuCash has ALWAYS had issues
on Samba, partly because it's so different than standard Unix
file systems.  Many of the features just don't translate well.
And you're on OSX, so the SMB support has received even less
scrutiny.

The way gnucash saves the data is:

  create tempfile
  write data to tempfile
  delete datafile
  link tempfile to datafile
  delete tempfile

My guess is that the "link tempfile to datafile" is failing for some
reason.  If there's any issues with this they would go into
/tmp/gnucash.trace   Does that file say anything interesting?

> Regards.

-derek

> ----- Original Message ----
> From: Derek Atkins <warlord at MIT.EDU>
> To: Melinda Savoy <savoymp at yahoo.com>
> Cc: rcriii at ramsdells.net; gnucash-user at gnucash.org
> Sent: Tuesday, April 22, 2008 10:39:36 AM
> Subject: Re: Question on gnuCash file
>
> What network filesystem are you using?  Is this a SAMBA/SMB share or
> an NFS share?
>
> -derek
>
> Melinda Savoy <savoymp at yahoo.com> writes:
>
>> Robert,
>>
>> Thanks so much for the reply.  I actually open the file that is on the
> server itself.  I do have permissions to write to that server because I do it
> through windows computer with no problem.  When I save the file in the gnuCash
> application I'm showing no errors but when I go to the server where the file
> resides I no longer see the file. I realize it sounds weird. 
>>
>> Here is the sequence of events:
>>
>> 1.  Open the gnuCash application
>> 2.  I click on an account, specifically the checking account, and make my
> entry.
>> 3.    I click the SAVE button.
>> 4.    I exit the gnuCash application.
>> 5.    I go to finder on my mac and then go to the network share to see if my
> file is still there and the 2008_gnuCash file is gone.
>>
>> Thanks again for your help.  Hope this helps in answering my question.
>>
>> Please let me know if you have any additional questions.
>>
>> ----- Original Message ----
>> From: "rcriii at ramsdells.net" <rcriii at ramsdells.net>
>> To: Melinda Savoy <savoymp at yahoo.com>
>> Cc: gnucash-user at gnucash.org
>> Sent: Friday, April 18, 2008 4:43:45 PM
>> Subject: Re: Question on gnuCash file
>>
>> Melinda,
>>
>> What is the exact sequence of events?  Do you copy the file to your local
>> drive then open that?  In that case then any file on the server would not
>> be updated.
>>
>> Do you open the file on the server, then save locally?  Same result.
>>
>> In general gnucash should be writing your changed data file to the same
>> directory as your log file, where is it appearing?
>>
>> If the original (before any changes you made) file disappears from the
>> server, than I suspect your problem is not with gnucash.  Do you have
>> write permission on the server?
>>
>> Robert
>>
>>> I forgot to mention that I used macports to download and install the
>>> gnuCash 2.2.4 version.
>>>
>>> Thank you.
>>>
>>> ----- Original Message ----
>>> From: Melinda Savoy <savoymp at yahoo.com>
>>> To: gnucash-user at gnucash.org
>>> Sent: Friday, April 18, 2008 6:06:21 AM
>>> Subject: Question on gnuCash file
>>>
>>> I downloaded the new gnuCash version 2.2.4 last week on my new mac and
>>> finally got it to where I could open a file that we have on one of our
>>> servers.
>>>
>>> When I open the gnuCash file there is no problem. But I'm apparently
>>> having a problem whereby after I've saved the file via the gnuCash
>>> application I am losing the file out on my server.  It's getting deleted
>>> for some reason.  Luckily I had made a copy before trying to do any work
>>> on it and have my work saved.
>>>
>>> Attached please find the log file that is created.  I can't make heads or
>>> tails of what the problem could be and was hoping someone may have some
>>> time to look at it and let me know what I've done wrong or if I've got
>>> something not setup correctly on my mac version of the gnuCash
>>> application.  If I go to a windows or linux box and make the same change
>>> there is no problem.
>>>
>>> Any direction or help would be greatly appreciated.
>>>
>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.

-- 
       Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
       Member, MIT Student Information Processing Board  (SIPB)
       URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
       warlord at MIT.EDU                        PGP key available






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