UnableToPrint-XPPro2.2.5

Derek Atkins warlord at MIT.EDU
Wed Jun 11 15:09:19 EDT 2008


Hi,

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Quoting Tommy <tommyratliff at gmail.com>:

> After deleting all the hp printer software I could find, reinstalling
> gnucash, gnucash fails on printing with hungapp.dll.

I have no idea what "hungapp.dll" is.  I am not a windows user/developer.

> I also agree that the problem is somewhat unique to my XP setup, however, I
> can print without a problem from all other applications so I would also say
> this is a gnucash problem.  Looking at gnucash on Linux I see an application
> whose data entry is very acceptable with the report generation and print
> capabilities to be to be limited and for me buggy.
>
> I'll keep trying gnucash periodically 'cause I'd like to quit Windows
> forever.
>
> Thanks for your help.

-derek

> On 6/10/08, Derek Atkins <warlord at mit.edu> wrote:
>
>> This certainly looks like a problem with your HP printer driver.
>> I'm only guessing (I'm not a windows dev), but it looks like it's
>> trying to open hpzntp06.dll and failing.  This isn't a GnuCash DLL,
>> so it's a problem on your machine specifically.
>>
>> Can you print from any other application?
>>
>> Can you try re-installing GnuCash?
>>
>> -derek
>>
>> Tommy <tommyratliff at gmail.com> writes:
>>
>> > Three screen captures.
>> >
>> > 1st screen is what I would consider normal with the print button ready to
>> > punch.
>> > 2nd screen now occurs
>> > 3rd screen brief intro to the error.
>> >
>> > (Note that until recently I never saw captures 2 and 3.  I have had
>> problems
>> > with an HP front end and uninstalled this as well as others hoping there
>> was
>> > some problem that was preventing the printer selection window from
>> opening.)
>> >
>> > Thanks for responding.
>> >
>> > tom
>> >
>> > On Mon, Jun 9, 2008 at 7:53 AM, Derek Atkins <warlord at mit.edu> wrote:
>> >
>> >     Hi,
>> >
>> >     Tommy <tommyratliff at gmail.com> writes:
>> >
>> >     > File->Ctrl-P is greyed out/unavailable and Print button when
>> available
>> >     and
>> >     > used, hangs the application
>> >     >
>> >     > Have had this application for a few days.
>> >     >
>> >     > Can't seem to use the correct search criteria in Bugs to find the
>> >     problem.
>> >
>> >     In what context are you trying to print?
>> >     What's the current active page?
>> >     What's visible on the screen?
>> >
>> >     > thanks
>> >
>> >     > Please remember to CC this list on all your replies.
>> >     > You can do this by using Reply-To-List or Reply-All.
>> >
>> >     -derek
>> >
>> >     --
>> >           Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>> >           Member, MIT Student Information Processing Board  (SIPB)
>> >           URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>> >           warlord at MIT.EDU                        PGP key available
>> >
>> >
>> >
>> >
>>
>> --
>>       Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>>       Member, MIT Student Information Processing Board  (SIPB)
>>       URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>>       warlord at MIT.EDU                        PGP key available
>>
>



-- 
       Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
       Member, MIT Student Information Processing Board  (SIPB)
       URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
       warlord at MIT.EDU                        PGP key available



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