Invoices not showing up in Accounts Receivable

Maf. King maf at chilwell.net
Mon Sep 8 07:39:51 EDT 2008


On Monday 08 Sep 2008, Ben wrote:
> Hi, I'm new to GnuCash (and book-keeping to be honest). I've worked
> through the documentation/tutorial (which was excellent) but I'm now a
> bit confused.
>
> I've added several invoices, all of which appear in Accounts Receivable,
> but only *some* of which alter the balance in AR.
>

Hi Ben,

My first thought is are all your customers using the same currency? - IIRC, 
each customer/invoice has to use the same currency as the A/R account the 
invoice gets posted to.

> I can't for the life of me see what I've done differently with the
> different invoices. I also created a new file and tried creating some
> test invoices, but even worse, I see nothing in the AR balance at all
> (just 0.00).
>
> Is this a problem with Vista (I've noticed that the date pickers don't
> work, and I always have to pick Accounts Receivable when posting an
> invoice or it complains that no account is selected) or a common
> misunderstanding caused by my extreme stupidity?

I see the "select an account" issue on Linux, but a fairly old version of GC.  

Regards,
Maf.
>
> Any tips/suggestions or comments about what further information I can
> provide are *very welcome*,
>
> Thanks,
>
> Ben
> _______________________________________________


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