data lost between sessions

Lenore Horner LenoreHorner at sbcglobal.net
Mon Jan 19 13:08:12 EST 2009


I'm on a Mac.  System date I can check.  I don't know equivalent of  
bios date.

On Jan 19, 2009, at 11:51 PM, hermit wrote:

> Is your bios and system date the same?  I don't know where the program
> gets the date from, but I would check that.
>
> Ken
>
> Lenore Horner wrote:
>> On Jan 19, 2009, at 9:50 PM, Lenore Horner wrote:
>>
>>
>>> Twice in the last two months I have opened Gnucash to find
>>> significant numbers of transactions missing from the registers.
>>> Last month it was an entire block of time missing.  I was able to go
>>> back (very far back!) to an uncorrupted .xac file and then run all
>>> the subsequent .log files.  This was tedious, but did seem to have
>>> restored all my data.  That was on 2.2.6.  Thinking that perhaps
>>> there was a bug that had been fixed, I upgraded to 2.2.7 (the latest
>>> version in MacPorts in Dec. 2008).  Imagine my disgust when I opened
>>> Gnucash this morning to find that all of the charges in both my
>>> credit card accounts are missing.  My other accounts appear to be
>>> ok.  The credit charges are also missing in the relevant expense
>>> accounts.
>>>
>>> I have not crashed the computer or shut it down without closing
>>> Gnucash and X11.
>>>
>>> I have checked in Gnucash and the Filter is set to show all
>>> transactions.
>>>
>>> The only thing that would even have read the file between this
>>> morning when it is corrupted and day before last when I entered a
>>> transaction (which does exist) would be the TimeMachine backing
>>> things up to an external drive.
>>>
>>> Here are the last few lines of .xac and .log files.  Note that the
>>> file I saved on the 17th is significantly larger than the file
>>> opened this morning on the 19th.  I have done nothing myself beyond
>>> opening the file, so the deletions are all Gnucash inventions.
>>> <pastedGraphic.png>
>>>
>>>
>>> Obviously, I will try re-opening the last .xac file that is 40kB.
>>> However,  repeated data-loss is absolutely unacceptable in a piece
>>> of accounting software.  Does anyone have any clue why this is
>>> occurring?
>>>
>>> Thanks,
>>> Lenore
>>>
>>
>> I have just opened the last 40kB file and done a save-as to a new  
>> file
>> name.  The new file (and I did nothing but open it and save) is 20kB.
>> No charges are present in my credit card accounts.
>>
>> It appears to me that the file is being corrupted by being opened.
>>
>> I noticed that the date my system attaches to the last 40kB file is
>> wrong.  Could this be causing problems?  If so, how do I fix it.
>>
>> At this juncture, it appears to me that opening any further files is
>> futile because they will promptly become corrupted.
>>
>> One person has suggested this may be a hard drive failure.  I ran two
>> different disk scan utilities and both reported no problems with the
>> disk.  Furthermore, other files aren't being corrupted.
>>
>> Lenore
>>
>>
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