data lost between sessions

[Donald Allen]

On Mon, Jan 19, 2009 at 1:08 PM, Lenore Horner
<LenoreHorner at sbcglobal.net>wrote:

> I'm on a Mac.  System date I can check.  I don't know equivalent of
> bios date.


I would definitely pursue the date issue first (I think Ken's instinct to
focus on that is correct). This is not normal Gnucash behavior, Mac or
otherwise (plenty of people run it on Macs happily and they would not be
happy, as you are not, if transactions are randomly being thrown on the
floor) -- it is something funky about your system, perhaps interacting in a
bad way with Gnucash. Verify that the date and time is correct, and if not,
find out why not.

/Don Allen

>
>
> On Jan 19, 2009, at 11:51 PM, hermit wrote:
>
> > Is your bios and system date the same?  I don't know where the program
> > gets the date from, but I would check that.
> >
> > Ken
> >
> > Lenore Horner wrote:
> >> On Jan 19, 2009, at 9:50 PM, Lenore Horner wrote:
> >>
> >>
> >>> Twice in the last two months I have opened Gnucash to find
> >>> significant numbers of transactions missing from the registers.
> >>> Last month it was an entire block of time missing.  I was able to go
> >>> back (very far back!) to an uncorrupted .xac file and then run all
> >>> the subsequent .log files.  This was tedious, but did seem to have
> >>> restored all my data.  That was on 2.2.6.  Thinking that perhaps
> >>> there was a bug that had been fixed, I upgraded to 2.2.7 (the latest
> >>> version in MacPorts in Dec. 2008).  Imagine my disgust when I opened
> >>> Gnucash this morning to find that all of the charges in both my
> >>> credit card accounts are missing.  My other accounts appear to be
> >>> ok.  The credit charges are also missing in the relevant expense
> >>> accounts.
> >>>
> >>> I have not crashed the computer or shut it down without closing
> >>> Gnucash and X11.
> >>>
> >>> I have checked in Gnucash and the Filter is set to show all
> >>> transactions.
> >>>
> >>> The only thing that would even have read the file between this
> >>> morning when it is corrupted and day before last when I entered a
> >>> transaction (which does exist) would be the TimeMachine backing
> >>> things up to an external drive.
> >>>
> >>> Here are the last few lines of .xac and .log files.  Note that the
> >>> file I saved on the 17th is significantly larger than the file
> >>> opened this morning on the 19th.  I have done nothing myself beyond
> >>> opening the file, so the deletions are all Gnucash inventions.
> >>> <pastedGraphic.png>
> >>>
> >>>
> >>> Obviously, I will try re-opening the last .xac file that is 40kB.
> >>> However,  repeated data-loss is absolutely unacceptable in a piece
> >>> of accounting software.  Does anyone have any clue why this is
> >>> occurring?
> >>>
> >>> Thanks,
> >>> Lenore
> >>>
> >>
> >> I have just opened the last 40kB file and done a save-as to a new
> >> file
> >> name.  The new file (and I did nothing but open it and save) is 20kB.
> >> No charges are present in my credit card accounts.
> >>
> >> It appears to me that the file is being corrupted by being opened.
> >>
> >> I noticed that the date my system attaches to the last 40kB file is
> >> wrong.  Could this be causing problems?  If so, how do I fix it.
> >>
> >> At this juncture, it appears to me that opening any further files is
> >> futile because they will promptly become corrupted.
> >>
> >> One person has suggested this may be a hard drive failure.  I ran two
> >> different disk scan utilities and both reported no problems with the
> >> disk.  Furthermore, other files aren't being corrupted.
> >>
> >> Lenore
> >>
> >>
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