data lost between sessions

Lenore Horner LenoreHorner at sbcglobal.net
Mon Jan 19 13:23:27 EST 2009


Date and time are correct in System preferences.  This is the only  
time I know about.  Does anyone know some other date I should be  
looking at?


On Jan 19, 2009, at 12:15 PM, Donald Allen wrote:

>
>
> On Mon, Jan 19, 2009 at 1:08 PM, Lenore Horner <LenoreHorner at sbcglobal.net 
> > wrote:
> I'm on a Mac.  System date I can check.  I don't know equivalent of
> bios date.
>
> I would definitely pursue the date issue first (I think Ken's  
> instinct to focus on that is correct). This is not normal Gnucash  
> behavior, Mac or otherwise (plenty of people run it on Macs happily  
> and they would not be happy, as you are not, if transactions are  
> randomly being thrown on the floor) -- it is something funky about  
> your system, perhaps interacting in a bad way with Gnucash. Verify  
> that the date and time is correct, and if not, find out why not.
>
> /Don Allen
>
>
> On Jan 19, 2009, at 11:51 PM, hermit wrote:
>
> > Is your bios and system date the same?  I don't know where the  
> program
> > gets the date from, but I would check that.
> >
> > Ken
> >
> > Lenore Horner wrote:
> >> On Jan 19, 2009, at 9:50 PM, Lenore Horner wrote:
> >>
> >>
> >>> Twice in the last two months I have opened Gnucash to find
> >>> significant numbers of transactions missing from the registers.
> >>> Last month it was an entire block of time missing.  I was able  
> to go
> >>> back (very far back!) to an uncorrupted .xac file and then run all
> >>> the subsequent .log files.  This was tedious, but did seem to have
> >>> restored all my data.  That was on 2.2.6.  Thinking that perhaps
> >>> there was a bug that had been fixed, I upgraded to 2.2.7 (the  
> latest
> >>> version in MacPorts in Dec. 2008).  Imagine my disgust when I  
> opened
> >>> Gnucash this morning to find that all of the charges in both my
> >>> credit card accounts are missing.  My other accounts appear to be
> >>> ok.  The credit charges are also missing in the relevant expense
> >>> accounts.
> >>>
> >>> I have not crashed the computer or shut it down without closing
> >>> Gnucash and X11.
> >>>
> >>> I have checked in Gnucash and the Filter is set to show all
> >>> transactions.
> >>>
> >>> The only thing that would even have read the file between this
> >>> morning when it is corrupted and day before last when I entered a
> >>> transaction (which does exist) would be the TimeMachine backing
> >>> things up to an external drive.
> >>>
> >>> Here are the last few lines of .xac and .log files.  Note that the
> >>> file I saved on the 17th is significantly larger than the file
> >>> opened this morning on the 19th.  I have done nothing myself  
> beyond
> >>> opening the file, so the deletions are all Gnucash inventions.
> >>> <pastedGraphic.png>
> >>>
> >>>
> >>> Obviously, I will try re-opening the last .xac file that is 40kB.
> >>> However,  repeated data-loss is absolutely unacceptable in a piece
> >>> of accounting software.  Does anyone have any clue why this is
> >>> occurring?
> >>>
> >>> Thanks,
> >>> Lenore
> >>>
> >>
> >> I have just opened the last 40kB file and done a save-as to a new
> >> file
> >> name.  The new file (and I did nothing but open it and save) is  
> 20kB.
> >> No charges are present in my credit card accounts.
> >>
> >> It appears to me that the file is being corrupted by being opened.
> >>
> >> I noticed that the date my system attaches to the last 40kB file is
> >> wrong.  Could this be causing problems?  If so, how do I fix it.
> >>
> >> At this juncture, it appears to me that opening any further files  
> is
> >> futile because they will promptly become corrupted.
> >>
> >> One person has suggested this may be a hard drive failure.  I ran  
> two
> >> different disk scan utilities and both reported no problems with  
> the
> >> disk.  Furthermore, other files aren't being corrupted.
> >>
> >> Lenore
> >>
> >>
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