data lost between sessions

Robert G Palmer Jr robertpalmerjr at mac.com
Mon Jan 19 13:35:48 EST 2009


No, that's the only date/time. If all your other documents have the  
correct date and time, then I'd say that is not the problem (create a  
new TextEdit file and save it then check the date and time with 'Get  
Info...' from the Finder.

I think the quit process may be the key. What are you doing when you  
quit? Do NOT just quit X11. you should use the GnuCash 'File' menu to  
quit GnuCash first, then you can quit x11.  Quitting x11 with GC  
running would be the equivalent of pulling the plug on your computer  
with Numbers running (or any other program running)

Robert.
Sent from my iPhone

On Jan 19, 2009, at 1:23 PM, Lenore Horner  
<LenoreHorner at sbcglobal.net> wrote:

> Date and time are correct in System preferences.  This is the only
> time I know about.  Does anyone know some other date I should be
> looking at?
>
>
> On Jan 19, 2009, at 12:15 PM, Donald Allen wrote:
>
>>
>>
>> On Mon, Jan 19, 2009 at 1:08 PM, Lenore Horner <LenoreHorner at sbcglobal.net
>>> wrote:
>> I'm on a Mac.  System date I can check.  I don't know equivalent of
>> bios date.
>>
>> I would definitely pursue the date issue first (I think Ken's
>> instinct to focus on that is correct). This is not normal Gnucash
>> behavior, Mac or otherwise (plenty of people run it on Macs happily
>> and they would not be happy, as you are not, if transactions are
>> randomly being thrown on the floor) -- it is something funky about
>> your system, perhaps interacting in a bad way with Gnucash. Verify
>> that the date and time is correct, and if not, find out why not.
>>
>> /Don Allen
>>
>>
>> On Jan 19, 2009, at 11:51 PM, hermit wrote:
>>
>>> Is your bios and system date the same?  I don't know where the
>> program
>>> gets the date from, but I would check that.
>>>
>>> Ken
>>>
>>> Lenore Horner wrote:
>>>> On Jan 19, 2009, at 9:50 PM, Lenore Horner wrote:
>>>>
>>>>
>>>>> Twice in the last two months I have opened Gnucash to find
>>>>> significant numbers of transactions missing from the registers.
>>>>> Last month it was an entire block of time missing.  I was able
>> to go
>>>>> back (very far back!) to an uncorrupted .xac file and then run all
>>>>> the subsequent .log files.  This was tedious, but did seem to have
>>>>> restored all my data.  That was on 2.2.6.  Thinking that perhaps
>>>>> there was a bug that had been fixed, I upgraded to 2.2.7 (the
>> latest
>>>>> version in MacPorts in Dec. 2008).  Imagine my disgust when I
>> opened
>>>>> Gnucash this morning to find that all of the charges in both my
>>>>> credit card accounts are missing.  My other accounts appear to be
>>>>> ok.  The credit charges are also missing in the relevant expense
>>>>> accounts.
>>>>>
>>>>> I have not crashed the computer or shut it down without closing
>>>>> Gnucash and X11.
>>>>>
>>>>> I have checked in Gnucash and the Filter is set to show all
>>>>> transactions.
>>>>>
>>>>> The only thing that would even have read the file between this
>>>>> morning when it is corrupted and day before last when I entered a
>>>>> transaction (which does exist) would be the TimeMachine backing
>>>>> things up to an external drive.
>>>>>
>>>>> Here are the last few lines of .xac and .log files.  Note that the
>>>>> file I saved on the 17th is significantly larger than the file
>>>>> opened this morning on the 19th.  I have done nothing myself
>> beyond
>>>>> opening the file, so the deletions are all Gnucash inventions.
>>>>> <pastedGraphic.png>
>>>>>
>>>>>
>>>>> Obviously, I will try re-opening the last .xac file that is 40kB.
>>>>> However,  repeated data-loss is absolutely unacceptable in a piece
>>>>> of accounting software.  Does anyone have any clue why this is
>>>>> occurring?
>>>>>
>>>>> Thanks,
>>>>> Lenore
>>>>>
>>>>
>>>> I have just opened the last 40kB file and done a save-as to a new
>>>> file
>>>> name.  The new file (and I did nothing but open it and save) is
>> 20kB.
>>>> No charges are present in my credit card accounts.
>>>>
>>>> It appears to me that the file is being corrupted by being opened.
>>>>
>>>> I noticed that the date my system attaches to the last 40kB file is
>>>> wrong.  Could this be causing problems?  If so, how do I fix it.
>>>>
>>>> At this juncture, it appears to me that opening any further files
>> is
>>>> futile because they will promptly become corrupted.
>>>>
>>>> One person has suggested this may be a hard drive failure.  I ran
>> two
>>>> different disk scan utilities and both reported no problems with
>> the
>>>> disk.  Furthermore, other files aren't being corrupted.
>>>>
>>>> Lenore
>>>>
>>>>
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