problem opening account in Windows Vista -possible solution

[Kathy and Ted Aston]

I have been told by Microsoft

QUOTE

Thanks for using the Answers Forum.

You may have to contact the software vendor for support with this product.

You can try right-clicking on the GNUcash install file, select Properties > 
Compatibility > choose the XP SP3 profile to run the software under.

Hope this helps.

Chris
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.

UNQUOTE

By searching for gnucash in the start window and then Right clicking the 
program -  which has path "C:\Program Files\gnucash\bin\gnucash.cmd" on my 
computer - , compatibility choice XP with SP2 (not SP3) is available.

Selecting this appears to have fixed the problem

--------------------------------------------------
From: "Kathy and Ted Aston" <teka at freeuk.com>
Sent: Wednesday, June 24, 2009 2:07 PM
To: <gnucash-user at gnucash.org>
Subject: problem opening account in Windows Vista

> I'm using GNUcash 2.2.9 and windows Vista Home Premium with all updates
>
> This problem start a month or so ago after using GNUcash for 10 months 
> with no problems
>
> GNUcash starts and displays the list of accounts. I can select any account 
> with the mouse but clicking mouse or click on the open icon doesn't appear 
> to do anything. If I minimise the screen and then restore it the opened 
> account appears
>
> I have uninstalled and reinstalled GNUcash - no change
>
> I  have copied the data files to another computer running XP and GNUcash 
> 2.2.9 opens the files OK
>
> Suggestions please
>