Crediting a customer

[Derek Atkins]

Hi,

Dave Williams <dave at opensourcesolutions.co.uk> writes:

> On 21:27, Wed 22 Jul 09, Des Dougan wrote:
>> If you're asking how to credit an account using the business functions, 
>> then it is possible, in a two-stage process. If you search back through 
>> the archives for about 6 to 8 weeks ago, there is a thread where I asked 
>> that question, and received help on making the credit work. I tested it 
>> and it works fine. Not by any means perfect, but it does work.
>>
>> Des
>>
>> --
> I found the thread at the end of June, beginning July between you and
> Derek.  I'm obviously missing something in my understanding or doing
> something wrong.
>
> I start by using Process Payment under Business | Vendor.  I then select
> the Vendor.  I have to ignore the Bill field because I cant create a
> negative bill for the credit amount anyway but I then fill in the Amount
> field (as a positive number) for the credit the vendor is giving me.  I
> fill in the Num with the Vendors' credit note number and  provide a Memo
> entry.

You cannot credit a customer by going through the Business -> Vendor
menu.

> I can only post to Accounts Payable (as that is the only selection
> possible in the default business chart of accounts). That makes sense as
> it will look like a Pre Payment.

Yes, you're saying here that you gave money to the Vendor.  Is this
what happened?

> Where I get stuck is what to select as the Transfer Account. Only Asset
> or Liability Accounts appear in the tree - not Expense accounts.  I dont
> what to touch my checking account or other liability accounts as no real
> transaction is taking place (e.g. no money enters or leaves my bank).
>
> What should I be doing?

You can manually change the transfer account after the Payment is posted.

> Dave

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-derek

-- 
       Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
       Member, MIT Student Information Processing Board  (SIPB)
       URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
       warlord at MIT.EDU                        PGP key available