Crediting a customer

[Des Dougan]

Dave,

On 23 Jul 2009, at 14:04, Dave Williams wrote:

> On 21:27, Wed 22 Jul 09, Des Dougan wrote:
>> If you're asking how to credit an account using the business  
>> functions,
>> then it is possible, in a two-stage process. If you search back  
>> through
>> the archives for about 6 to 8 weeks ago, there is a thread where I  
>> asked
>> that question, and received help on making the credit work. I  
>> tested it
>> and it works fine. Not by any means perfect, but it does work.
>>
>> Des
>>
>> --
> I found the thread at the end of June, beginning July between you and
> Derek.  I'm obviously missing something in my understanding or doing
> something wrong.
>
> I start by using Process Payment under Business | Vendor.  I then  
> select
> the Vendor.  I have to ignore the Bill field because I cant create a
> negative bill for the credit amount anyway but I then fill in the  
> Amount
> field (as a positive number) for the credit the vendor is giving  
> me.  I
> fill in the Num with the Vendors' credit note number and  provide a  
> Memo
> entry.
>
> I can only post to Accounts Payable (as that is the only selection
> possible in the default business chart of accounts). That makes  
> sense as
> it will look like a Pre Payment.
>
> Where I get stuck is what to select as the Transfer Account. Only  
> Asset
> or Liability Accounts appear in the tree - not Expense accounts.  I  
> dont
> what to touch my checking account or other liability accounts as no  
> real
> transaction is taking place (e.g. no money enters or leaves my bank).
>
> What should I be doing?

My apologies - I found an earlier reference that I used.

Follow the instruction here:

https://lists.gnucash.org/pipermail/gnucash-user/2009-January/028072.html

This is what I was referring to.


Regards,

Des

--

Des Dougan
Principal
Dougan Consulting Group Inc.

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Email:  	des at DouganConsulting dot com

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