Dealing with a supplier credit

[Cam Ellison]

Des Dougan wrote:
> A client of mine bought a laptop battery which was subsequently 
> returned. My supplier will not refund me, but has credited my account 
> with them. How should I manage this in GNUCash's business functions?

Enter it as a payment against that Payable account, just as if you were 
paying an invoice.  If you don't have an invoice number, and usually use 
theirs, you may have to fake one.  It's easiest if you have an unpaid 
invoice - just treat it as a partial payment, using that invoice number.

HTH

Cam