GnuCash can't calculate?!

[Geert Janssens]

On Wednesday 20 January 2010, Wouter van Marle wrote:
> Hi all,
> 
> I have a very serious problem with a customer report: the total is
> wrong.
> 
> This is a customer that has a bunch of payments and invoices posted to
> them: they all appear correctly in the customer report however the total
> balance in the customer report is wrong.
> 
> All other customer reports (as far as I can tell) end up correctly -
> they end up at 0.00 balance as should be. This customer is one of the
> few with an outstanding balance (they overpaid me) but the outstanding
> balance is different from what it should be by adding the numbers by
> hand.
> 
> This is GnuCash 2.2.9.
> 
> For privacy reasons of course I can not just post the complete customer
> report here. The difference is not equal to any of the numbers in the
> list (invoices and payments), though it's only $0.08 off of one of them.
> 
> The difference is over $22k on a total of about $432k.
> 
> Wouter.

Do you remember if you paid invoices for this customer before posting them ? I 
have had similar issues as you and that was the cause.

There's even a bugreport for this: 
https://bugzilla.gnome.org/show_bug.cgi?id=488035

Geert

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