GnuCash can't calculate?!

Derek Atkins warlord at MIT.EDU
Wed Jan 20 10:20:22 EST 2010


Hi,

Wouter van Marle <wouter at squirrel-systems.com> writes:

> Hi all,
>
> I have a very serious problem with a customer report: the total is
> wrong.
>
> This is a customer that has a bunch of payments and invoices posted to
> them: they all appear correctly in the customer report however the total
> balance in the customer report is wrong.
>
> All other customer reports (as far as I can tell) end up correctly -
> they end up at 0.00 balance as should be. This customer is one of the
> few with an outstanding balance (they overpaid me) but the outstanding
> balance is different from what it should be by adding the numbers by
> hand.
>
> This is GnuCash 2.2.9.
>
> For privacy reasons of course I can not just post the complete customer
> report here. The difference is not equal to any of the numbers in the
> list (invoices and payments), though it's only $0.08 off of one of them.
>
> The difference is over $22k on a total of about $432k.

Another question is are there outstanding invoices from more than a year
ago?  Do a search for invoices from this customer and see if the
invoices are marked as paid or not.

Also, what date did you use for the report?

> Wouter.

> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.

-derek

-- 
       Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
       Member, MIT Student Information Processing Board  (SIPB)
       URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
       warlord at MIT.EDU                        PGP key available


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