GnuCrash crash reports.

[John Ralls]

On Apr 10, 2010, at 3:11 AM, Ken Springer wrote:

> I don't remember what I was doing the first crash, but on the second...
> 
> I tried the steps that I remember, and did the following:
> 	• Start Gnucash
> 	• Splash screen and tip of the day window opens.  Since GnuCash can't remember where the Tip of the Day window should be, I reposition it before closing.  This repositioning seems to have an effect on where the window opens the next time GnuCash is started.
> 	• Account Summary opens.  There are 4 tabs in the GnuCash window, in this order left to right:  Accounts, Bank Service Charge, Account Summary, and Repair and Maintenance.
> 	• Open the About GnuCash screen, and highlight and copy the phrase built from r17949M.
> 	• Try to paste the phrase here.  "Here" is this email.  The browser is Firefox 3.6.3.
> 	• GnuCash quits unexpectedly.  The ignore, report, relaunch window opens.
> 
> The crash report is attached.
> 
> There's another series of windows that follow clicking on the relaunch button, with various errors of course.  I didn't include that information here, but if it would help, I can make you a step by step action list (for lack of a better term" of what happens then if you'd like.
> 
> Ken
> 
> 
> On Fri, Apr 9, 2010 at 11:47 PM, John Ralls <jralls at ceridwen.fremont.ca.us> wrote:
> 
> On Apr 9, 2010, at 10:37 PM, Ken Springer wrote:
> 
> > Is there anything I can do here that would prevent it from happening again?
> >
> > I would be interested to know a simple explanation of what was happening.
> >
> 
> It's like the old joke about the guy who goes to the doc and complains that when he "does this, it hurts" and the doc tells him "well, don't do that". If you can remember what exactly you did immediately before the crashes, that would be a very useful clue. Beyond that, I can only tell you that the logs you sent suggest that gnucash tried to use a string of characters that wasn't where gnucash thought it was. I think that I might be able to figure it out from the logs, but if I had a series of actions to try that would make it crash, then I can more easily find the problem code.
> 
> For the moment, you'll just have to be patient.

I think that the problem was in Gtk+, in an interface that I just implemented. 2.3.14 no longer crashes this way for me. It doesn't copy strings out of the About box (but they're labels and not supposed to be copyable), but it doesn't crash.

Try it out and let me know if it works for you, too.

Regards,
John Ralls