Problem opening a new file

[Bill Reimer]

Problem solved! 

When I got home and tried to open a new account using the procedure on the
GnuCash example, the account properties window opened nicely - on my
alternate screen! At home I configure my machine with a dual screen setup
but on the road I have only the single screen. I must have moved the
properties window to the second screen the last time I worked with GnuCash
at home and so the default screen went to the second screen when a new
window was opened.

I think that this was my ignorance, not a poor feature of GnuCash so I
expect you won't want to make any changes to the program - unless there is a
flag indicating whether the user is working with a dual screen or not. I
will just have to get my act together enough to remember to reconfigure to a
single screen when I am on the road.

I'm sorry to have caused you all the bother - but maybe someone else can
benefit from my oversight.

I greatly appreciate the effort and help that you have provided me along the
way.

Best wishes,
Bill

PS. The answer to your last question is that no change occurred when I
clicked on the Vista bar at the bottom - at least on the main screen. It was
all happening on the second screen.

===================================
Dept. of Sociology and Anthropology, Concordia University (H1125-01)
1455 boul de Maisonneuve O., Montréal, Québec, CANADA H3G 1M8
Tel: (514) 848-2424 ext.2171   Fax: (450) 689-5435   E-mail:
bill.reimer at concordia.ca
CRRF WWW Page:    http://crrf.concordia.ca
NRE WWW Page:     http://nre.concordia.ca
CRRG WWW Page:    http://crrg.concordia.ca 
Bill's Web Workshop:     http://reimer.concordia.ca
Sociology & Anthropology Page: http://socianth.concordia.ca 

-----Original Message-----
From: gnucash-user-bounces+bill.reimer=concordia.ca at gnucash.org
[mailto:gnucash-user-bounces+bill.reimer=concordia.ca at gnucash.org] On Behalf
Of Geert Janssens
Sent: April 30, 2011 3:35 AM
To: Bill Reimer
Cc: gnucash-user at gnucash.org
Subject: Re: Problem opening a new file

Ok, thanks for the images.

On vrijdag 29 april 2011, Bill Reimer wrote:
> Here are a few - moving through the sequence as specified in the example
> from the Help menu.
> 
> 
> 
> 1. Opened GnuCash
> 
> 2. File -> New file
> 
> 3. View -> New accounts page
> 
> 4. Actions -> New Account
> 
> This opens a new tab on my Vista bar at the bottom, but the window looks
> exactly like the one above.
Aha, we're mixing up terminology here. When I was refering to tabs and
pages, 
I was talking about parts of the already visible GnuCash window. The "tab"
is 
the part of the window that says "Accounts", the "page" is what this tab is 
attached to.

It seems with "tab" you mean a window indicator on the Windows Vista task
bar 
and with "page" you referred to a window.

Now that I got that, I wonder if the New Account Properties page is not
hidden 
behind the main window. What happens if you click on the new tab in your
Vista 
bar at the bottom ?

> I can repeat step 4 and each time a new tab
> appears at the bottom but I cannot edit or open a new account properties
> dialog window. You can see the look of the drop-down menu I get on the
edit
> option: the Edit Account option is greyed out.
> 
This is also expected. Edit account can only be used on existing accounts. 
Your chart of accounts is currently still empty, so there is no account to 
edit.
> 
> I hope this helps. I’m running on Vista, by the way. It looks to me that
> the template for the New Account Properties window is missing or defaults
> to this other page.

That is very unlikely, but we'll see once we figured it out.

Geert
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