GC 2.4 windows7 aqbanking issue

Tue Aug 23 18:06:05 EDT 2011

On Aug 23, 2011, at 9:19 AM, Sarastro wrote:

> I had abandoned hope of getting this to work but your contributions and
> suggestions rekindled by interest.  Here is my setup, step by step.  This
> configuration (as well as any configuration I have tried) results in GnuCash
> crashing when attempting to download account balance or transaction history.
> 
> Ubuntu 11.04
> Gnucash 2.4.2
> Aqbanking 5.0.2-2
> Gwenhywfar 4.0.3
> No broken packages on system.
> 
> American Express downloads normally using Aqbanking.  Online Banking setup
> selected and the Setup Wizard started:
> 
> 1. All other accounts and users (except AMEX) have been deleted in the
> wizard
> 2. ¨Create User¨ is selected, OFX-DirectConnect backen checked.
> 3. Bank information
>      a) Name: USAA
>      b) Broker ID:  blank
>      c) FID:  24591
>      d) ORG:  USAA
>      e) Server URL:  https://service2.usaa.com/ofx/OFXServlet
> 4. User information
>      a) User Name:  my full name
>      b) User ID:  my 7 digit USAA account number
>      c) Client UID:  my 7 digit USAA account number
> 5. Application Settings
>      a) ID:  QWIN
>      b) Version:  2000
>      c) Header:  102
>      d) Note:  have also previously tried QWIN/102/100
> 6. Special Settings:  none selected
> 7. Wizard states that User has been successfully setup.
> 8. Trying to retrieve account list and entering my PIN results in the
> following:
> 
> 23:12:39 Sending request...
> 
> 23:12:39 Connecting to server...
> 
> 23:12:39 Resolving hostname "service2.usaa.com" ...
> 
> 23:12:40 IP address is "167.24.20.44"
> 
> 23:12:40 Connecting to "service2.usaa.com"
> 
> 23:12:40 Connected to "service2.usaa.com"
> 
> 23:12:42 Connected.
> 
> 23:12:42 Sending message...
> 
> 23:12:42 Message sent.
> 
> 23:12:42 Waiting for response...
> 
> 23:12:42 Waiting for response...
> 
> 23:12:43 No message received
> 
> 23:12:43 Network error while waiting for response
> 
> 23:12:43 Operation finished, you can now close this window.
> 
> 9. The server URL appears to connect but with the network error, I assume
> USAA does not support account list download and click ¨Finish¨ on the
> wizard.  At this point in the wizard, account information as well as
> ¨account type¨ has not yet been created.
> 10. ¨Create Account¨ is selected, again OFX is chosen
> 11.   Account Info
>      a) Account Number:  my checking account number (I have tried this with
> and without leading double zeros.)
>      b) Account Name:  Checking
>      c) IBAN:  blank
>      d) Owner Name:  my name
>      e) Currency:  USD
>      f) Account Type:  Checking account
> 12. Bank Info
>      a) Country:  US
>      b) Bank Code:  314074269
>      c) Bank Name:  314074269
>      d) SWIFT BIC:  blank
>      e) Selected user:  as complete under ¨Select User¨,  OK entered at
> completion of this window.
> 13. Online and GnuCash Accounts are matched and changes applied.
> 14. With the checking account tab open in GnuCash,  Online Actions then Get
> Balance is selected.
> 15. Gnucash crashes.
> 
> Note:  Each time I check the Configuration wizard, above item 11.e (Account
> Currency) has defaulted to Euro.   The pull down tab displays USD on three
> different lines, I have selected each one and when I close and re open
> (edit) the Account Info tab, Euro is displayed.  I am unable to make this
> field keep the USD entry.
> 
> I´d be willing to try any suggested entry but at this point I am out of
> ideas.

Martin will have to explain what's going on with the currency setting, I couldn't get it to change either (fortunately, I don't have to). (Martin, I've pasted below the gwenywfar errors from my attempt to change the currency.)

In Preferences>Online Banking, enable "Verbose Debug Messages" (at the bottom of the page), try to get a balance, and after Gnucash crashes open a bug report [1] and attach the trace file [2] to the bug.

Regards,
John Ralls
[1] http://bugzilla.gnome.org/enter_bug.cgi?product=GnuCash
[2] http://wiki.gnucash.org/wiki/Tracefile

Tracefile excerpt for Martin Preuß:
* 14:56:05  CRIT <gwenhywfar> gtk2_gui_dialog.c:  225: Found active window found [Initial Online Banking Setup]
* 14:56:05  CRIT <> dlg_setup.c: 1049: Activated: userListBox
* 14:56:05  CRIT <> dlg_setup.c: 1049: Activated: accountListBox
* 14:56:11  CRIT <> dlg_setup.c: 1049: Activated: accountListBox
* 14:56:14  CRIT <> dlg_setup.c: 1049: Activated: editAccountButton
* 14:56:14  CRIT <gwenhywfar> gtk2_gui_dialog.c:  225: Found active window found [AqBanking Setup]
* 14:56:14  CRIT <> dlg_editaccount.c:  963: ValueChanged: bankCodeEdit
* 14:56:14  CRIT <> dlg_editaccount.c:  963: ValueChanged: bankNameEdit
* 14:56:14  CRIT <Gtk> gtk_entry_set_text: assertion `text != NULL' failed
* 14:56:14  CRIT <> dlg_editaccount.c:  963: ValueChanged: accountNumberEdit
* 14:56:14  CRIT <> dlg_editaccount.c:  963: ValueChanged: accountNameEdit
* 14:56:14  CRIT <Gtk> gtk_entry_set_text: assertion `text != NULL' failed
* 14:56:14  CRIT <> dlg_editaccount.c:  963: ValueChanged: ownerNameEdit
* 14:56:27  CRIT <> dlg_setup.c: 1049: Activated: userListBox
* 14:56:27  CRIT <> dlg_setup.c: 1049: Activated: accountListBox
* 14:56:29  CRIT <> dlg_setup.c: 1049: Activated: accountListBox
* 14:56:30  CRIT <> dlg_setup.c: 1049: Activated: editAccountButton
* 14:56:30  CRIT <gwenhywfar> gtk2_gui_dialog.c:  225: Found active window found [AqBanking Setup]
* 14:56:30  CRIT <> dlg_editaccount.c:  963: ValueChanged: bankCodeEdit
* 14:56:30  CRIT <> dlg_editaccount.c:  963: ValueChanged: bankNameEdit
* 14:56:30  CRIT <Gtk> gtk_entry_set_text: assertion `text != NULL' failed
* 14:56:30  CRIT <> dlg_editaccount.c:  963: ValueChanged: accountNumberEdit
* 14:56:30  CRIT <> dlg_editaccount.c:  963: ValueChanged: accountNameEdit
* 14:56:30  CRIT <Gtk> gtk_entry_set_text: assertion `text != NULL' failed
* 14:56:30  CRIT <> dlg_editaccount.c:  963: ValueChanged: ownerNameEdit
* 14:56:35  CRIT <> dlg_setup.c: 1049: Activated: closeButton
* 14:56:35  WARN <gwenhywfar> w_listbox.c:  218: Function is not appropriate for this type of widget (listBox)
* 14:56:35  WARN <gwenhywfar> w_listbox.c:  218: Function is not appropriate for this type of widget (listBox)
* 14:56:35  WARN <gwenhywfar> w_listbox.c:  218: Function is not appropriate for this type of widget (listBox)
* 14:56:35  WARN <gwenhywfar> w_listbox.c:  218: Function is not appropriate for this type of widget (listBox)
* 14:56:35  WARN <gwenhywfar> w_listbox.c:  218: Function is not appropriate for this type of widget (listBox)
* 14:56:35  WARN <gwenhywfar> w_listbox.c:  218: Function is not appropriate for this type of widget (listBox)
* 14:56:35  WARN <gwenhywfar> w_listbox.c:  218: Function is not appropriate for this type of widget (listBox)
* 14:56:35  WARN <gwenhywfar> w_listbox.c:  218: Function is not appropriate for this type of widget (listBox)
* 14:56:35  WARN <gwenhywfar> w_listbox.c:  218: Function is not appropriate for this type of widget (listBox)
* 14:56:35  WARN <gwenhywfar> w_listbox.c:  218: Function is not appropriate for this type of widget (listBox)
* 14:56:35  WARN <gwenhywfar> w_listbox.c:  218: Function is not appropriate for this type of widget (listBox)
* 14:56:35  WARN <gwenhywfar> w_listbox.c:  218: Function is not appropriate for this type of widget (listBox)
* 14:56:35  WARN <gwenhywfar> w_listbox.c:  218: Function is not appropriate for this type of widget (listBox)