will you help, please

[Betty Ann Rollo]

On 2011-12-08, at 5:51 PM, Betty Ann Rollo wrote:

> Greetings Dennis,
> 
> Thanks so much for your reply.  I was getting desparate.  I will be so grateful of your help.
> 
> When I click on the black Apple in the upper left hand corner of the screen and then click on About this Mac it shows that I have a Mac Book Pro (8.1)  (with Lion just installed at the Apple store) OSX 10.7.2 (11C74).  The 1 processor is 2.3.GhZ Intel Core 15, however the total number of cores is 2.  The memory is 4GB, 1333MHzDdR3.  The Graphic's are Intel HD, 3000, 384MB.  If you need more information, I notice that there is more information for quite a number of items on the next screen.
> 
> When I search for the Gnucash website,  I find both www.gnucash.org/download phtml and MAC OSX installation-Gnucash at wiki.gnucash.org/wiki/MAC OSX Installation however both seem to lead to the same screen, which I seem to have downloaded a number of times.  The last time I went to Apple personal project, I had help deleting all the mess I had created and then thought I had a download and was working on the New Account Hierarchy but when I got home and tried to find what I had done, I was swamped with icons on my desktop and most didn't have some kind of backup needed so I was just confused.  

> Tried to start again but with the same results as above.  I hope this describes what I have and where I'm at.  My guess is that I need to delete all I have from Gnucash and start over. I have printed out the help manual and the Contents  Resource Guide.  From Help - I was not presented with the "Cannot find default values screen", the Update Gnucash Configuration Data or the Welcome to Gnu cash dialog.  So I need to get the program downloaded properly and then somehow save it so I return to it to add data as it is available.  

> Many thanks for your time and efforts.  Betty Ann 

> 
> 
> 
On 2011-12-08, at 5:25 PM, Dennis Powless wrote:

> Let us know what platform, version etc you are trying to install.  Ie Windows Vista, Mac or linux etc....
>  
> And describe what specific issues or at which specific point of install that goes bad.
>  
> Then you might get more detailed help.
>  
> Dennis
> 
> On Thu, Dec 8, 2011 at 11:56 AM, Betty Ann Rollo <bettyannishappy at rogers.com> wrote:
> Greetings all,
> 
> Gnu seems like it will be an excellent program but even with the Help manual and the Concepts manual, I'm having problems getting started.  I'm trying to find answers on this mailing list but so far have not reached the earlier questions and answers.
> 
> I'd appreciate any help to get the downloaded program to work and to get just one copy saved for later use.
> 
> Many thanks.  Betty Ann
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