GnuCash problems

[David T.]

As Elizabeth notes, there was no information about the version or operating system, which makes this a challenge to address.

However, I wonder if Curtis might have placed his data file in the reserved ".gnucash" folder?

See:

http://wiki.gnucash.org/wiki/FAQ#Q:_Why_can.27t_GnuCash_find_my_data_file_anymore.3F__It_just_says:_parser_error_:_Start_tag_expected.2C_.27.3C.27_not_found

--- On Thu, 2/3/11, Elizabeth Dodd <edodd at billiau.net> wrote:

> From: Elizabeth Dodd <edodd at billiau.net>
> Subject: Re: GnuCash problems
> To: gnucash-user at gnucash.org
> Date: Thursday, February 3, 2011, 11:36 AM
> On Thu, 3 Feb 2011 05:19:53 -0800
> (PST)
> bushman <sameonek at gmail.com>
> wrote:
> 
> > Hi Curtis,
> > I am very sorry to see you still haven't had an answer
> since Jan 14th.
> > I am afraid I know nothing, but am considering
> Gnucash, and have just
> > started learning it to see.
> > The biggest nightmare would be to be stuck unable to
> access my
> > accounts, and NOBODY to help!....
> > Not a future I am keen to tie myself into.
> > 
> > So I hope this stimulates an answer - which would help
> faith in the
> > support process - or that you got a solution (in which
> case to hear
> > of it here would ditto...)
> > Bushman
> 
> the original report lacks a few useful pieces of
> information
> 
> Version of Gnucash
> Operating System
> 
> Other things that the computer owner has done in the time
> leading up to
> the problem eg installed new software
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