Error installing 2.4.7 msg

[Steve Juniper]

Thank you. I removed GC from the control panel and got the msg that it
had been succesfully removed. I then tried to install 2.4.7 and got
the following messages:

C:\Program Files\gnucash\etc\gconf.xml.defaults\%gconf-tree-ast-xml
An error occurred while trying to rename a file in the destination directory.
The process cannot access the file because it is being used by another program.
Abort, Retry, Ignore

I aborted, rebooted XP and tried again. This time I got the following msg:

C:\Program Files\gnucash\lib\aqbanking\plugins\29\provider\aqhbci.dll.a
(unsure of last letter)
An error occurred while trying to rename a file in the destination directory.
Moe File Failed: Code 32
The process cannot access the file because it is being used by another process.
Abort, Retry, Ignore

This time I hit 'retry' and got: C:\Program Files\gnucash\lib\gwenhyw
far\plugins\47\dbio\csu.la
and the same text as above. I hit 'abort' and gave up. Now I have not
GC at all.

Steve Juniper

On Tue, Jul 5, 2011 at 7:12 AM, Geert Janssens
<janssens-geert at telenet.be> wrote:
> On dinsdag 5 juli 2011, Steve Juniper wrote:
>> Thank you but I do not know what "file locks" are or how to reset
>> them.
> Sorry, I let a technical term slip through. Ignore the "file locks" part. All
> that matters is  to reboot your PC before attempting a reinstall.
>
>> Should I uninstall GC and then reinstall it?
> That is probably not required, but safer in this case. So yes please do
> uninstall GnuCash first.
>
> Geert
>