Error installing 2.4.7 msg

[Geert Janssens]

Can you perhaps disable your virus scanner while installing ? I wonder if it's 
interfering with the installation process.

Geert

On dinsdag 5 juli 2011, Steve Juniper wrote:
> Thank you. I removed GC from the control panel and got the msg that it
> had been succesfully removed. I then tried to install 2.4.7 and got
> the following messages:
> 
> C:\Program Files\gnucash\etc\gconf.xml.defaults\%gconf-tree-ast-xml
> An error occurred while trying to rename a file in the destination
> directory. The process cannot access the file because it is being used by
> another program. Abort, Retry, Ignore
> 
> I aborted, rebooted XP and tried again. This time I got the following msg:
> 
> C:\Program Files\gnucash\lib\aqbanking\plugins\29\provider\aqhbci.dll.a
> (unsure of last letter)
> An error occurred while trying to rename a file in the destination
> directory. Moe File Failed: Code 32
> The process cannot access the file because it is being used by another
> process. Abort, Retry, Ignore
> 
> This time I hit 'retry' and got: C:\Program Files\gnucash\lib\gwenhyw
> far\plugins\47\dbio\csu.la
> and the same text as above. I hit 'abort' and gave up. Now I have not
> GC at all.
> 
> Steve Juniper
> 
> On Tue, Jul 5, 2011 at 7:12 AM, Geert Janssens
> 
> <janssens-geert at telenet.be> wrote:
> > On dinsdag 5 juli 2011, Steve Juniper wrote:
> >> Thank you but I do not know what "file locks" are or how to reset
> >> them.
> > 
> > Sorry, I let a technical term slip through. Ignore the "file locks" part.
> > All that matters is  to reboot your PC before attempting a reinstall.
> > 
> >> Should I uninstall GC and then reinstall it?
> > 
> > That is probably not required, but safer in this case. So yes please do
> > uninstall GnuCash first.
> > 
> > Geert