Error installing 2.4.7 msg

[Steve Juniper]

I tried disabling my antivirus (Avira), making sure nothing else was
running I could see, then trying to reinstall again. Same problem but,
as before, with a different C:\ line, with the message:

C:\Program files\gnucash\etc\gconf\Schemas\desktop_gnome_peripherals_keyboard.schemas

An error occurred while trying to rename file in the distination
directory: The process cannot access this file because it is being
used by another process. ABORT, RETRY, IGNORE. I aborted.

Because I removed GC 2.4.3 I now have no access to my business
accounting. What can I do? Should  try to reinstall 2.4.3?

Steve Juniper

        "If elections were effective, they would be illegal."
                       -- anti-war activist Phil Berrigan --



On Tue, Jul 5, 2011 at 1:53 PM, Geert Janssens
<janssens-geert at telenet.be> wrote:
> Can you perhaps disable your virus scanner while installing ? I wonder if it's
> interfering with the installation process.
>
> Geert
>
> On dinsdag 5 juli 2011, Steve Juniper wrote:
>> Thank you. I removed GC from the control panel and got the msg that it
>> had been succesfully removed. I then tried to install 2.4.7 and got
>> the following messages:
>>
>> C:\Program Files\gnucash\etc\gconf.xml.defaults\%gconf-tree-ast-xml
>> An error occurred while trying to rename a file in the destination
>> directory. The process cannot access the file because it is being used by
>> another program. Abort, Retry, Ignore
>>
>> I aborted, rebooted XP and tried again. This time I got the following msg:
>>
>> C:\Program Files\gnucash\lib\aqbanking\plugins\29\provider\aqhbci.dll.a
>> (unsure of last letter)
>> An error occurred while trying to rename a file in the destination
>> directory. Moe File Failed: Code 32
>> The process cannot access the file because it is being used by another
>> process. Abort, Retry, Ignore
>>
>> This time I hit 'retry' and got: C:\Program Files\gnucash\lib\gwenhyw
>> far\plugins\47\dbio\csu.la
>> and the same text as above. I hit 'abort' and gave up. Now I have not
>> GC at all.
>>
>> Steve Juniper
>>
>> On Tue, Jul 5, 2011 at 7:12 AM, Geert Janssens
>>
>> <janssens-geert at telenet.be> wrote:
>> > On dinsdag 5 juli 2011, Steve Juniper wrote:
>> >> Thank you but I do not know what "file locks" are or how to reset
>> >> them.
>> >
>> > Sorry, I let a technical term slip through. Ignore the "file locks" part.
>> > All that matters is  to reboot your PC before attempting a reinstall.
>> >
>> >> Should I uninstall GC and then reinstall it?
>> >
>> > That is probably not required, but safer in this case. So yes please do
>> > uninstall GnuCash first.
>> >
>> > Geert
>
>