Error installing 2.4.7 msg

[Mike C.]

It sounds like the programs you deleted may have left conflicting
entries or there may be corrupted pieces of GnuCash remaining.  I use
Revo Uninstaller to delete programs including the registry entries.  You
might try it to delete GnuCash including the registry entries to make
sure you are starting without any old files or registry entries.  Also
you can run CCleaner to clear out unused registry entries.  Both of
these programs are available free.  Just Google to find the site. 
Always create a restore point before making any changes and backup the
registry to make sure.  I hope this helps and at least would be easier
than reinstalling Windows.
Mike

On 7/8/2011 7:19 AM, Elizabeth Dodd wrote:
> On Fri, 8 Jul 2011 13:50:26 +0200
> Geert Janssens <janssens-geert at telenet.be> wrote:
>
>> On woensdag 6 juli 2011, Steve Juniper wrote:
>>> Per your suggestion, I deleted\gnucash directory folder entirely
>>> (and even disconnected wireless keyboard and closed antivirus) and
>>> tried again. Same problem. I then found my backup of the original
>>> 2.4.3 installation file and ran it. Same problem. This time I hit
>>> 'ignore' to see if that would get around the problem, but I had to
>>> do that many times and although the resultant icon appeared, GC
>>> would not run.
>>>
>>> The problem may be related to the fact that a couple of weeks ago I
>>> removed a couple of programs no longer used. Maybe doing so caused
>>> some kind of linked problem.
>>>
>>> I'm lost at this point. Thank you for trying to help me.
>>>
>> I'm afraid I don't have much additional advice here. I'm pretty sure
>> the problem is not with the GnuCash installer, but something on your
>> system that is interfering in an unexpected way.
>>
>> My Windows experience is limited, so I'm not sure what you can do. My 
>> (primitive) course of action would probably be to reinstall Windows
>> (after backing up all my data).
>>
>> Sorry I can't do more to help.
>>
>> Geert
>>
> I too have very limited Windows experience, but I would suggest one of
> two things
> A virtual machine which runs an OS which runs Gnucash
> A USB linux distro to boot your machine and use your Gnucash data under
> linux.
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