GNU Cash installation issue

[Geert Janssens]

On dinsdag 1 maart 2011, Leslie Radke wrote:
> Hi Geert,
> 
> So it looks like we are back to an installation problem. I was able to run
> the commands you gave me below and it did print "/apps/gnucash".
> 
> One thing to mention is that GnuCash was installed by default into the
> Program Files (x86) folder. Is that a problem?
> 
> Ron
> 
Hi Ron,

I don't know if installing in the Program Files (x86) causes problems. It 
could.

I'm also not sure yet if it's an installation problem. The test I asked you to 
run was just to check if gconfd can be contacted and apparently it can.

Are you willing to run some more tests ? It may help us better understand how 
gnucash and gconf works on Windows 7 (64bit).

Try:
* start > run... > cmd.exe
* cd "C:\Program Files\GnuCash\bin"
* gconftool-2.exe --get-default-source
-> What does this output ?
* gconftool-2.exe -a /apps/gnucash/history
-> What does this output ?
* gconftool-2.exe --set --type string /apps/gnucash/history/file9 "Testvalue"
* gconftool-2.exe --get /apps/gnucash/history/file9
-> What does this output ?
* gconftool-2.exe --set --type string /apps/gnucash/history/file9 "Testvalue"
* gconftool-2.exe --unset /apps/gnucash/history/file9
(This one is to remove the test value again)
* gconftool-2.exe --get /apps/gnucash/history/file9
-> Is the testvalue gone ?

Thank you.

Geert



> --------------------------------------------------
> From: "Geert Janssens" <janssens-geert at telenet.be>
> Sent: Saturday, February 26, 2011 3:13 PM
> To: "Ron Radke" <rlradke5 at att.net>
> Cc: <gnucash-user at gnucash.org>; "David T." <sunfish62 at yahoo.com>
> Subject: Re: GNU Cash installation issue
> 
> > On zaterdag 26 februari 2011, Ron Radke wrote:
> >> Hi Geert,
> >> 
> >> I have both computers open so I can compare them (the laptop for which
> >> GnuCash works fine and the Desktop for which it doesn't). The first
> >> difference that I notice is that the desktop does not have the .gconf
> >> folder. (I'm quite sure the same install program was used to install on
> >> both computers.)
> > 
> > .gconf is indeed the directory that should contain your settings. We
> > should
> > figure out why that directory is missing from your installation.
> > 
> >> Otherwise, the permissions look the same. For .gconfd and .gnucash
> >> folders
> >> on both computers, System, Administrator, and User all have Full
> >> Control.
> > 
> > Ok.
> > 
> >> On both computers, the .gconfd has one file, saved_state. This file is
> >> dated with last date the program was used, but it appears to be empty (0
> >> KB and empty when opened with Notepad).
> > 
> > That's normal. It is the same on my system.
> > 
> >> I found about 50 trace files on the computer. Probably one for every
> >> time I've opened the program. Interesting because I don't remember
> >> seeing error
> >> messages. I'll attach all the ones that I think are different. The most
> >> common one was the "CRIT <gnc.import.aqbanking> one. Next most common
> >> was the simple one that only says "WARN <gnc.app-utils> Could not spawn
> >> perl".
> > 
> > Thanks, but at first sight none of these files hold any messages that
> > seem related to your problem. The could not spawn perl warning is
> > unrelated.
> > 
> > Can you run some tests for us on the problematic system please ?
> > 
> > For starters:
> > * run a windows session without having started gnucash yet (so that it
> > would
> > hang)
> > * start > run... > cmd.exe
> > * cd C:\Program Files\GnuCash\bin
> > * gconftool-2.exe --all-dirs /apps
> > 
> > Does this print /apps/gnucash ? If not do you get an error message ?
> > 
> > Geert