Problem Creating Scheduled Transactions on Customers

[Jane Stowe]

Hi there,

I'm using Gnucash to track a playgroup's finances. We receive fee payments
on a weekly basis from the parents (customers) & have customer accounts set
up per child where invoices & payments are applied. Rather than entering the
invoices on a weekly basis I would like to set these up as scheduled
transactions but am having a problem. I created the scheduled transaction as
follows (say for weekly fees of 32 euros): debit assets/accounts receivable
32 euros & credit income/fees received 32 euros using the customer name in
the description/memo field. These transactions are created but not showing
up under the customer account when I look at the customer under
Business/Customer & then select customer & view customer bills & also if I
look at the accounts receivable report. I used an existing customer invoice
as the template when creating the scheduled transaction to ensure there were
no typo's in the customer name etc. What am I missing/what should I do to be
able to see these invoices on the actual customer account also? I have set
up scheduled transactions for staff payroll etc which was fine, so am
wondering what I'm missing this time?...any help appreciated. Thanks.