Off topic- Intuit logging in to my bank account?- Conclusion (I hope)

Robert Heller heller at deepsoft.com
Thu Oct 6 06:53:11 EDT 2011


At Thu, 6 Oct 2011 10:06:43 +0100 Colin Law <clanlaw at googlemail.com> wrote:

> 
> On 6 October 2011 00:23, . <peace at aleksandrsolzhenitsyn.net> wrote:
> >
> > -----BEGIN PGP SIGNED MESSAGE-----
> > Hash: SHA1
> >
> > Sorry for the mess up folks concerning the blank emails.  I hope this
> > one comes through ok.
> >
> > Below in quotes is the response I received from Quicken;
> >
> >
> > "Thank you for contacting Quicken Customer Care.
> >
> > Hi XXXX ,this is XXXXX and I am a Supervisor at Quicken Support.I have
> > gone through your concern and would suggest you to change your Bank
> > account password on the Bank's website.Once,the password is changed the
> > accounts would not be recognized at the Intuit's server and the
> > connection to your account will be lost.
> >
> > The reason the accounts still exist on the Intuit Server is because
> > ,before uninstalling the program from your system the accounts were not
> > deactivated.Thus,the Server still logins to your account.
> >
> >
> > If the issue still persists, please feel free to reply to this email."
> >
> >
> > My comment about the above is simple- BALONEY!!!!!!   I've changed my
> > passwords and users ID's on all bank accounts many times per year.  The
> > same applies to the "challenge" questions too.
> >
> > I'll see whether there's anymore logins and let you know the results.  I
> > have to reiterate the following;  1.  I haven't used Quicken in over 2
> > years.  2.  I rarely use Windows and only use it for adding iPod/iTunes
> > music...and that maybe once every 2 months.
> 
> You have not told us what the bank has to say about it.  If someone is
> able to login to your account after you have changed the password then
> there is a very serious issue with the bank's system.
> 
> Colin


One thing: few (if any) banks actually own/operate the server/website
that implements their 'on-line' banking service -- this is actually
contracted out to a separate on-line banking service company.  At least
this is suggested by the URL's *I* see when logging onto *my* on-line
banking. 

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-- 
Robert Heller             -- 978-544-6933 / heller at deepsoft.com
Deepwoods Software        -- http://www.deepsoft.com/
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