Off topic- Intuit logging in to my bank account?- Conclusion (I

. peace at AleksandrSolzhenitsyn.net
Sat Oct 8 07:57:04 EDT 2011


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On 10/08/2011 05:28 AM, Nigel Stapley wrote:
> I'm sure you don't want to drag this thread out much longer = but just
> a thought from the UK. I use Barclays Bank, which has two ways to
> access my account: Basic Access to do low level activities - view my
> account, download data and PinSentry which enables me to do
> everything. I have used auto-login with Moneydashboard to download my
> transactions. This uses Basic Access to gain the information. There is
> no information in common between the two means of access. If I were to
> forget I had a Moneydashboard account (which I may do since I no
> longer use it!!), or perhaps if it failed to close correctly the
> auto-login would continue to log-in, presumably indefinitely.
>
> The fact that your account is being logged into so regularly suggests
> it is an auto-login. The fact changing your password doesn't prevent
> it suggests it is using another method. I cannot believe that your
> bank would allow an auto-login full access to your account. Perhaps
> there is simply an alternative method of logging in you set up but
> have forgotten or overlooked?
>
> Nigel
No, there are no other methods for logging into my accounts.  As stated
earlier...Quicken/Intuit are saying that the reason Intuit logs in is
because the "One Step Update" was never disabled with Quicken and
therefore Intuit keeps on logging in.  They said the way to fix that is
to change my account passwords.

Update- I logged into one of my bank's on-line banking system with the
purpose of sending them an email through their online email form.  Now,
keep in mind at that point I'm logged into an HTTPS web site.  I got a
response from them later that said, essentially, "our online email
system isn't secure so we won't reply to your question about log in
information- call our customer service center".

This only gets sadder....at this point I'm going to close some of my
accounts with a few banks.  Be realistic- US banks are all fractional
reserve based.  So if I deposit $100 into a bank they can multiply that
money up to $90 while only keeping $10 in actual cash.  And this is
"help" I get?

Ron Paul is right!






>
> On Fri, Oct 7, 2011 at 12:23 AM, Robert Heller <heller at deepsoft.com> wrote:
>> At Fri, 7 Oct 2011 00:04 +0100 (BST) gnucash at double-bars.net wrote:
>>
>>>
>>>
>>>
>>>> Do these third-party on-line banking services know more about what
>>>> is going on? One would really hope so -- the *bank* *customer server*
>>>> people, who are more likely to know about *banking* issues (eg where
>>>> is my money? What is today's interest rate? etc.), would not be
>>>> likely to know geeky advanced IT stuff, like IP addresses or
>>>> anything about RSA encryption, and such like.
>>>
>>> The trouble is that you have a contractual relationship with your
>>> bank, but not with the those who provide services to your bank. It is
>>> therefore not your place to go interrogating such providers, whereas it
>>> is the bank's duty to ensure that it's providers behave in accordance
>>> with the law, and the bank's customer T&Cs. If you escalate your
>>> complaint within the bank you are likely to get some sensible answer,
>>> because the responses you have had so far are simply not credible.
>>
>> This is true. OTOH, one can use various available tools, like whois,
>> google, etc. to find various sorts of *public* information about the
>> third-party on-line banking service(s), include what relationship (if
>> any) said services have with Intuit.
>>
>> Also, the use of a third-party on-line banking service would explain
>> why the bank(s) would not be able to provide information like the IP
>> addresses -- the *bank's* customer service people would just not have
>> that info, but the third-party on-line banking service would, and if
>> the FBI or other Law Enforcement or Court or whatever demanded the
>> info, there would probably be a lawyer-dance (bank lawyers talking to
>> third-party on-line banking service lawyers) process involved in
>> getting the info. Which is exactly what bank #2 customer service
>> people said, in a round about customer service speak way. It also
>> explains bank #3 customer service people having no clue about things
>> like IP numbers (which says various things about bank #3 customer
>> service department).
>>
>>>
>>> Colin
>>>
>>>
>>
>> --
>> Robert Heller -- 978-544-6933 / heller at deepsoft.com
>> Deepwoods Software -- http://www.deepsoft.com/
>> () ascii ribbon campaign -- against html e-mail
>> /\ www.asciiribbon.org -- against proprietary attachments
>>
>>
>>
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