Bug 639082 - General Journal report reports an error

Geert Janssens janssens-geert at telenet.be
Wed Oct 26 10:22:03 EDT 2011


On woensdag 26 oktober 2011, Geert Janssens wrote:
> On woensdag 26 oktober 2011, vtapia wrote:
> > Hi,
> > Thank you for your response.
> > 
> > I have been a user for a while. But since I upgraded to 2.4.1 this error
> > occur.
> > 
> > All I do is: Reports -> Assets & Liabilities -> General Journal
> > 
> > The report window opens and after a while it shows the message "Report
> > error An error occurred while running the report."inside of it.
> > 
> > I tried to change Options with same result.
> > 
> > I have MacOS 10.7.2 now and I upgraded to GnuCash 2.4.8. However the
> > problem I have it before upgrading to Lion. Application runs fine, the
> > problem are certain reports. What I have been doing since I upgraded to
> > 2.4.1 is that I export data to an old Ubuntu machine to generate all the
> > reports that fail. (That makes me think that I do not have data
> > corruption)
> > 
> > My guess is that something in the application profile was not migrated
> > correctly to the 2.4 version, But I Have not been able to clear all (I
> > erased the ~/.gnucash and the /Library/Gnucash2.4 directories) and
> > reinstalled app with no change on result.
> > 
> > Let me know if there is another directory I should clear
> > 
> > Regards,
> 
> Hi,
> 
> There is a bug in the general journal report in the 2.4 series [1]. Perhaps
> this is what you run into as well ?
> 
> In that case there isn't much you can do right now to avoid it. Your work
> around of using an older GnuCash version on another machine is the best
> alternative until this bug is fixed.
> 
> Regards,
> 
> Geert
> 
> [1] https://bugzilla.gnome.org/show_bug.cgi?id=639082

Oops, I now notice you knew about the bug report, considering the thread 
subject.

So the only part of my answer that remains is: unfortunately there isn't much 
you can do to work around this, other than what you already did.

Geert


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