new user having problems with OFX download

[Charlie Morrison]

Hi,
I have had this (frustrating) problem before - if you are using Win 7 64 
bit try running Gnucash in XP compatibility mode.  Somebody else 
suggested that and gave the following directions:

In order to do this, simply find your gnucash.exe file (mine's in C:\Program
Files (x86)\gnucash\bin), right click on it, then click properties.  Then
click on the compatibility tab, and check the box next to "Run this program
in compatibility mode for:" and select Windows XP in the dropdown.

Good Luck

On 9/20/2011 12:09 PM, M. D. Betterton wrote:
> I'm a brand new Gnucash user and I'm having trouble setting up the
> connection to my banks through OFX to download transactions.
>
> If this isn't an appropriate place for such a question, please point
> me toward other resources.
>
> I'm using GnuCash on Windows 7. I'm attempting to set up connections
> to Charles Schwab Bank and to Vanguard. I tried to follow the
> instructions on the wiki
> (http://wiki.gnucash.org/wiki/Setting_up_OFXDirectConnect_in_GnuCash_2)
> using the recommended connection settings for Schwab and Vanguard
> (http://wiki.gnucash.org/wiki/OFX_Direct_Connect_Bank_Settings). I was
> unable to successfully connect through AqBanking and set up the
> accounts automatically. I am able to get to the point of entering my
> userid/password for connecting to my bank in the section on "Using
> AqBanking to set up accounts". Then a window pops up and immediately
> disappears. I never see the request to accept the SSL certificate that
> the server is reporting.
>
> Note that in this section of the wiki there are a couple lines that read:
> "If the connection was successful, you should see something like:
> http://wiki.gnucash.org/wiki/images/AqB-getaccountsuccess.png"
> Trying to view the image gives me a file not found error.
>
> I tried enabling the OFX log. The log file shows that my the login
> information has been sent from my computer to the banks' servers, but
> doesn't show any information received or any error messages.
>
> Surely I have a setting somewhere incorrect, but I'm not sure how to
> troubleshoot this. If there is someone on the list who has
> successfully connected to Schwab and/or Vanguard and could walk me
> through the settings they use, I would appreciate it.
>
> Any suggestions?
>
> Meredith
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