Best way to get paid support?

[Derek Atkins]

Hi,

I agree with the original suggestions -- you might have some large
'negative income' transactions in there.  Maybe something like a "Close
Books" operation or something?

Expanding the accounts, or changing the date range, might help you narrow
where/when the change occurs.

-derek

On Wed, September 28, 2011 4:41 pm, Anthony Nelson wrote:
> Hi Derek,
>
> My check register shows approximately 15 entries per month.
>
> BTW, I'm about to climb on a plane and will be off-line for about a day.
>  I'll respond to further inquires as soon as I can.
>
> Here is my original posting and the response:
>
> Message: 4
> Date: Tue, 27 Sep 2011 12:17:36 -0700
> From: Anthony Nelson <tonyn999 at gmail.com>
> To: gnucash-user <gnucash-user at gnucash.org>
> Subject: Revenue Total Anomaly
> Message-ID:
>        <CANiFAZaUTnjLqBgtT7FjnkZG4zGD=OOwBbtQHXcytOxt0QkG+A at mail.gmail.com>
> Content-Type: text/plain; charset=ISO-8859-1
>
>   My fiscal year runs from October 1 to September 30.
> As I prepare to end the year I have discovered an alarming anomaly that
> I've
> not been able to resolve.
>
> If I run a P&L report or Income Statement report from January 1 2011 to
> September 30 2011 the revenue total is *more* than when I run the same
> reports from October 1 2010 to September 30 2011.  The second report is a
> superset of the first but the total revenue is less.
>
> Does anyone have a idea of where I have erred?
>
> By the way I'm running MacOS (Snow Leopard) with GnuCash 2.4.4.
>
> Thanks,
> Tony
>
> And one suggestion:
> You've got at least one negative split in one of your income accounts
> between 1 Oct and 31 Dec 2010. If you expand the depth on your P&L report
> so
> that you can see all of the subaccounts, then compare the amounts you'll
> see
> which subaccount it is (or subaccounts they are, if there's more than
> one).
>
> ==============
>
>
> On Wed, Sep 28, 2011 at 1:32 PM, Derek Atkins <derek at ihtfp.com> wrote:
>
>> Hi,
>>
>> On Wed, September 28, 2011 4:29 pm, Anthony Nelson wrote:
>> > Hi Derek,
>> >
>> > I do not think it is a bug, but rather user error.
>> >
>> > I posted a problem a day or two ago that I was having with Revenues
>> > showing
>> > up as a smaller number for an entire fiscal year as compared with a
>> subset
>> > of that fiscal year.  I've looked at my entries, including those
>> suggested
>> > by the group, and cannot find an error.
>> >
>> > At this point, I'm thinking it might be beneficial to pay someone to
>> look
>> > at
>> > the actual books.  I suspect someone who conversant in bookkeeping in
>> > general and gnucash specifically would probably be able to identify
>> the
>> > error relatively quickly.
>>
>> I somewhat recall the question but I don't recall if the issue was about
>> the total of a specific account or of all your revenue?
>>
>> How many transactions do you have in this year?
>>
>> > --Tony
>>
>> -derek
>>
>> >
>> > On Wed, Sep 28, 2011 at 1:24 PM, Derek Atkins <derek at ihtfp.com> wrote:
>> >
>> >> Hi,
>> >>
>> >> On Wed, September 28, 2011 4:17 pm, Anthony Nelson wrote:
>> >> > Hi Yawar,
>> >> >
>> >> > I have done this, but unfortunately none of the respondents thus
>> far
>> >> have
>> >> > any GnuCash experience.  General bookkeeping experience may be
>> enough,
>> >> but
>> >> > I
>> >> > thought I would ask this group first before hiring anyone from
>> elance.
>> >> >
>> >>
>> >> What exactly do you think is wrong with your books?  Do you think
>> it's
>> >> related to a bug in GnuCash?  Or are you specifically looking for
>> >> GnuCash
>> >> Account services?
>> >>
>> >> > Thanks for the suggestion,
>> >> > Tony
>> >>
>> >> -derek
>> >>
>> >> > On Wed, Sep 28, 2011 at 1:11 PM, Yawar Amin <yawar.amin at gmail.com>
>> >> wrote:
>> >> >
>> >> >> Hi,
>> >> >>
>> >> >> On Wed, Sep 28, 2011 at 4:01 PM, Anthony Nelson
>> >> >> <tonyn999 at gmail.com>wrote:
>> >> >>
>> >> >>> Is there a mechanism in place to facilitate locating individuals
>> who
>> >> >>> can
>> >> >>> look at an existing GnuCash set of books, resolve some issues for
>> a
>> >> >>> fee?
>> >> >>>  I'd be happy to pay someone directly for this service or donate
>> >> monies
>> >> >>> to
>> >> >>> the GnuCash team.  Either way, I'm looking for a way that I can
>> get
>> >> >>> someone
>> >> >>> to actually look at my books.
>> >> >>>
>> >> >>
>> >> >> You could post a contract job on Elance ( www.elance.com ) and
>> hire
>> >> >> someone from there. There's a bunch of accountants and people with
>> >> >> technical
>> >> >> skills.
>> >> >>
>> >> >> Hope this helps,
>> >> >>
>> >> >> Yawar
>> >> >>
>> >> >>
>> >> >>
>> >> > _______________________________________________
>> >> > gnucash-user mailing list
>> >> > gnucash-user at gnucash.org
>> >> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
>> >> > -----
>> >> > Please remember to CC this list on all your replies.
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>> >> >
>> >>
>> >>
>> >> --
>> >>       Derek Atkins                 617-623-3745
>> >>       derek at ihtfp.com             www.ihtfp.com
>> >>       Computer and Internet Security Consultant
>> >>
>> >>
>> >
>>
>>
>> --
>>        Derek Atkins                 617-623-3745
>>       derek at ihtfp.com             www.ihtfp.com
>>       Computer and Internet Security Consultant
>>
>>
>


-- 
       Derek Atkins                 617-623-3745
       derek at ihtfp.com             www.ihtfp.com
       Computer and Internet Security Consultant