GNUCash Crashing following editing of Account Summary

John Ralls jralls at ceridwen.us
Mon Feb 6 01:38:37 EST 2012


On Feb 5, 2012, at 10:11 PM, foxylady337 wrote:

> Thanks, John.
> 
> Can I take it that you have evidence stronger than my conjecture (above)
> that a routine update of Ubuntu 10.04 has broken GnuCash?

No, but if it worked before and it doesn't now, they've screwed something up. They're between you and us, and it's their job to make sure that their packages work together.
> 
> Has Canonical been informed?
That's your job.
> 
> How can I add my weight to pressure on Canonical to fix this? - Ubuntu 10.04
> as an LTS version is guaranteed support until April 2013. which AFAIK also
> covers the software packages which are covered by the Ubuntu Software

Search their bug tracker for your problem to see if it has already been reported. If you find one, add a comment saying that you're experiencing the problem too. If there isn't one already, file your own report, including as much information about what happened as you can.

If you can't get them to fix it, switch to another distro. There are lots to choose from. (But don't pick SuSE, they broke Gnucash 2.4.9 too, by gratuitously setting the wrong Guile version as a dependency.)

Regards,
John Ralls




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