Customer refund

[Geert Janssens]

Others have already pointed you to suggestions posted earlier on this 
topic. They are still valid for the current stable gnucash version.

More  complete support will be added in the next major release (2.6). 
Most of it is already present in the development branch, but it still 
needs a few improvements before it can be released. The business logic 
is ready, but the area of refunding a credit note or substracting it 
from an invoice lacks a proper user interface. The current payment 
dialog is not dealing with credit notes properly in all use cases.

Geert

On 26-07-12 12:18, Derek Atkins wrote:
> No, gnucash won't let you do that.  There is credit note support in the development version. But that won't help you now.  Maybe Geert will speak up.
>
> -derek
>
> Sent from my HTC smartphone
>
> ----- Reply message -----
> From: "John Filsak" <john.filsak at gmail.com>
> To: <gnucash-user at gnucash.org>
> Subject: Customer refund
> Date: Thu, Jul 26, 2012 5:10 AM
>
>
> I'm just guessing, but will an invoice for a negative amount do the trick?
>
> John.
>
> On 26 July 2012 10:02, Liz <edodd at billiau.net> wrote:
>> On Wed, 25 Jul 2012 15:16:48 -0700
>> scar <scar at drigon.com> wrote:
>>
>>> Hi, sorry if this has been discussed, but the list search webpage[1]
>>> seems broken.
>>>
>>> My business operates off of monthly rental invoices.  So i have a
>>> customer who has been overpaying for several months and has amassed a
>>> significant credit.  The customer has asked for a refund.  I can't
>>> just enter a transaction in my checking account because this does not
>>> alter the A/R nor the Customer Report.  Please let me know how to
>>> enter such a transaction.  Thanks
>>>
>>>
>>>
>>> 1. https://lists.gnucash.org/search/?idxinfo=gnucash-user
>>>
>>>
>> We know there is a problem with the search function, but Derek did have
>> it diverted to Nabble
>> http://gnucash.1415818.n4.nabble.com/
>>
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