Application not opening

[Sarah von Blumenthal]

Thanks for offering to help. I removed previous install files, including the gnu cash folder from /library and reinstalled. This time it didn't prompt me to authenticate, nor will it open. When I try to open it the icon bounces a few times and then disappears and then nothing. Is it possible there are still remaining files from a previous install that are causing issues, or is it likely to be another problem? BTW, I am a user who is 'authorized to administer this computer' so that's certainly not a problem.

Really appreciate you trying to help!

Sarah

PS If I have used the wrong posting etiquette for this group please let me know.

On 9 Aug 2013, at 21:14, John Ralls <jralls at ceridwen.us> wrote:

> 
> On Aug 9, 2013, at 12:08 PM, Sarah von Blumenthal <sarah.vonblumenthal at gmail.com> wrote:
> 
>> I'm not a techie, so bear with me. I've downloaded Gnucash several times (tried a couple of different eleases) but I can't get it to run on my mac. (I'm using Mountain Lion btw) WIth the most recent stable release I get an error message "Gnucash requires authentication to create a link to the binary" followed by a login prompted by osascript. I've read the install.txt, but as a mere mortal who doesn't normally need to fire up the Terminal, it doesn't mean much to me. I'm happy to work through an install using the Terminal, but I need clear instructions on what to do as it's not familiar to me. I really want to get up and running with Gnucash, but it's beating me at the moment. Can anyone steer me through this?
> 
> Sure.
> 
> First of all, make sure that you've dragged Gnucash from the dmg to a regular folder. Most folks put it in /Applications, but anywhere will work, even your desktop.
> 
> Then double click on the relocated Gnucash and you'll get that message box and the login prompt. Type in your password and click OK. Gnucash will start up, and you won't have to authenticate again unless you move Gnucash to another folder.
> 
> There may be one gotcha here: If the user you normally log in as isn't "authorized to manage this computer" in System Preferences>Users, you'll need to provide the userid and password of a user who is so authorized at that login prompt. This isn't common unless someone else helps you set up your computer.
> 
> Regards,
> John Ralls
>