negative invoice value / repayment

[tereque]

hi Geert,

thanks for the feedback. This is good news and bad news ... Exited to 
hear from a developer (correct?) that one of my request is going to be 
incorporated in the upcoming new version of a software.

But ... what do I do until then (and 'end of the year is still some time 
to go)? I just started to use the business section (getting very exited 
about it's possibilities). Being able to have a precise overview about 
financial situation with customers using 'customer report' is one of the 
main advantages. Do I have to 'roll back' from that because (at least in 
this one particular case) The data will be wrong. ...hm

isn't there any workaround I haven't figured yet? How do you guys out 
there handle such case?

I have created a vendor of the same name now and have opened a bill 
which I have paid. That at least let's me file a transaction from the 
bank account that is involved here. But my 'customer report' is not 
usable any more because there is something missing.

bela

On 10/02/2013 15:51, Geert Janssens wrote:
> Hi tereque,
>
> I forgot your original mail somehow, sorry about that.
>
> What you are asking for has been implemented in the development tree of
> GnuCash and will appear in 2.6. We're currently deciding a roadmap to
> release that version. With the proposed release plan that will be near
> the end of this year.
>
> Geert
>
> tereque <tereque at gmail.com> schreef:
>
>     hm, got no feedback on this (returining a part of a received payment to
>     a customer) yet. I would think this being not such an extraordinary
>     transaction/situation, so I guess there should be a way to handle this?
>     The solution should be inside the
>     'post-invoice/pay-invoice/acc-receivable' logic though. Otherwise it
>     messes up the whole beauty of that I suppose
>
>     On 04/02/2013 20:48, tereque wrote:
>
>         hi,
>
>         I have issued an invoice to a customer who has paid the full
>         amount. It
>         has turned out that a part of this order can not be delivered,
>         so I have
>         to return a certain amount of this payment back and issue a new
>         invoice
>         which in the end shows a negative amount.
>
>         problem 1: gnucash does not all ow a negative invoice amount
>         problem2: how do I have to do a payback
>
>         I have posted an invoice to a a/r account and paid that invoice
>         using
>         the 'pay invoice' function
>
>         any advices how to handle such a situation?
>
>         many thanks as always ... Bela
>
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