Reports Problem

[Mike Evans]

On Sat, 12 Jan 2013 12:10:18 +0000
Mike Evans <mikee at saxicola.idps.co.uk> wrote:

> On Sat, 12 Jan 2013 12:53:13 +0100
> Geert Janssens <janssens-geert at telenet.be> wrote:
> 
> > On 12-01-13 04:37, Mike or Penny Novack wrote:
> > >
> > >> Michelle--
> > >>
> > >> It seems clear from the comments on the bug that the problem
> > >> appears to originate with Windows, and not Gnucash. And, while
> > >> Gnucash is available for the Windows platform, the developer pool
> > >> largely does not use Windows, so their ability to troubleshoot
> > >> the problem--let alone fix it--is limited.
> > >>
> > >> Glad you got it working, though.
> > >> David
> > >>
> > >>
> > > Michelle, it's worse than that. Even if the developers were 
> > > experienced with all the various versions of Windows they perhaps 
> > > couldn't figure out what was wrong, particularly since it now
> > > works. Keep in mind that probably NOT a "bug" in the normal sense
> > > as lots of us out here (myself included) are running gnucash under
> > > Windows and have never experienced what you reported.
> > >
> > > In order to "debug" a problem have to be able to reproduce it.
> > >
> > > Michael
> > >
> > This is indeed the reason the bug report is still open. None of the 
> > developers are able to reproduce the problem. I did try several
> > times using various suggestions from the bug report without success.
> > 
> > Geert
> > _______________________________________________
> 
> Since this is a FAQ perhaps it should be added to the FAQs page?
I've added a section.  Please review for accuracy.
 
Mike E
> 



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