Fwd: Re: Failure to launch

[Steven Stern]

-------- Original Message --------
Subject: Re: Failure to launch
Date: Sat, 1 Jun 2013 12:52:36 -0500
From: Sharon Simpson <sharonsimp at hotmail.com>
To: Steven Stern <subscribed-lists at sterndata.com>

I'm using Windows 7. I have the icon on the desktop. I can also find the
file where it has been saved, but it won't open from either place. I have
tried deleting it and reinstalling it, checked to make sure my firewall was
enabling it, but have the same problem. It was saved to Program files, the
default location.
Thanks for any help you can give me.

-----Original Message-----
From: Steven Stern
Sent: Thursday, May 30, 2013 4:09 PM
To: Sharon Simpson
Cc: gnucash-user at gnucash.org
Subject: Re: Failure to launch

On 05/30/2013 10:52 AM, Sharon Simpson wrote:
> I’ve successfully downloaded gnucash, but it will not open or launch. 
> Anyone have any ideas?
> Thanks for any help I can get.

What platform - Windows, Mac, Linux? Which flavor of the platform?

What did you do with the file you downloaded?

Please reply-all to include the list!


-- 
-- Steve