Can't select data file

[Tommy Trussell]

On Tue, Jun 11, 2013 at 9:04 AM, Steve <butterandsalt at gmail.com> wrote:

> I've been using the same data file with the same name for a year, so the
> name
> of the data file can't possibly have anything to do with it.  And anyway,
> heck, using the main GC program, I can't select any file, let alone one
> that
> isn't named correctly.
>


Not being a Windows user I cannot advise you specifically, but when I have
had other applications that have begun behaving strangely like you
described (earlier in the discussion), occasionally it has turned out to be
a corrupted configuration file.

Note the configuration files are (MUST be?) in a separate directory from
your data file:

http://wiki.gnucash.org/wiki/FAQ#Q:_How_do_I_backup_my_GC_environment.2C_including_preferences.3F

You could delete them but I believe the "safer" procedure would be to

1) Completely close all instances of GnuCash (log out and back in if
necessary),
2) find the preferences directory, and move all the files and
subdirectories to another location.
3) Launch GnuCash, and the application should create new preferences files.

You will lose your custom reports, open tabs, and maybe something else, but
that's why it's safer to move them than to delete them. (See other entries
in the FAQ about copying the files to and from different machines to
preserve your custom reports.)

If that doesn't solve the problem (or creates a new one), you can move the
preferences files back to their original location.


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