General Ledger Issue: Unable to clear transaction once transacttion is "entered"

[Geert Janssens]

Perhaps the transactions that disappeared were backdated ? The General 
Ledger only displays a limited history. So if you enter transactions 
older than that period, they will "disappear". But the expected 
behaviour of the general ledger is to display all transactions for a 
recent period. (I'm not sure what this period is exactly, I don't use 
the GL myself, but I thought it was only the last month or so).

Geert

On Friday 01 November 2013 09:41:03 Michael Hendry wrote:
> On 31 Oct 2013, at 19:34, drouinj2 <drouinj at shaw.ca> wrote:
> > First Kudos to the people behind GnuCash; pretty cool tool!
> > 
> > Anyway, I currently moving from QuickBooks to GnuCash. For the most
> > part, the conversion  has been
> > relatively easy and successful. Until now, I have used the "General
> > Ledger" window to enter most transactions. In the case of "regular"
> > transaction, I have also duplicated existing transactions in each
> > specific "Account" register.
> > 
> > This is a new issue relating the General Ledger, although entering
> > the transaction using an Account register will yield the same
> > results.
> > 
> > Basically, up to recently, when entering a "completed" transaction,
> > the data is moved to each account as expected.
> > 
> > For instance, entering a regular "Monthly Bank Service Charge: would
> > involved
> > 
> > 	1) crediting the "Assets: Current Assets:Checking Account", and
> > 	2) debiting the "Expenses: Bank Service Charge" account by the same
> > 	amount. 3) "clicking" the Enter button,
> > 	4) At this point, in the past, the transaction would be "cleared"
> > 	from the> 
> > general ledger and all required accounts are updated as required.
> > 
> > Now, with this new issue, all required accounts are updated as
> > required, but the transaction is NOT cleared from the general
> > ledger. Just to be clear and avoid any language issues, by clearing
> > the General ledger, I mean "not being visible in the ledger. Of
> > course, the transaction still appears in the General Journal as
> > expected.
> > 
> > Just so you know, I have something like 19 pages worth the
> > transactions. Up to new issue, the earlier behavior has been
> > consistent. I have tried many different transactions, deleted the
> > "un-cleareable ones", etc. Still getting the same results.
> > 
> > 
> > Can any one tell what these "un-cleareable transactions" mean? I
> > will gladly provide more information if required.  Off hand I am
> > not sure what else to add here. This is a rather simple activity. I
> > simply have no idea of what i am doing wrong?
> > 
> > Any help is welcome.
> > 
> > Jean Drouin
> > 
> > Thanks in advance.
> 
> Although the "General Ledger” is classified as a Report in GnuCash, it
> is possible to edit old and create new transactions using it.
> 
> Although you can obviously enter your transactions as you think fit,
> why don’t you open a tab for your Bank Account, and enter the monthly
> bank service charge through it? (You could also create a Scheduled
> Transaction to automate this particular regular payment, but that’s
> another topic).
> 
> That said, GnuCash shouldn’t get in the way of your working the way
> you want to work! I’m puzzled by your suggestion that transactions
> disappear from the General Ledger - does this mean that when you open
> it you have a completely blank page? Is it possible that you have
> been entering historic transactions, and that once you have entered
> them they disappear from view as there are sufficient recent
> transactions to fill the page? Have you tried scrolling up to find
> these transactions?
> 
> As the General Ledger is just another way of viewing transactions,
> however they have been recorded, there is no way that a transaction
> entered through its screen can disappear, while still being visible
> in the relevant accounts.
> 
> Best of luck!
> 
> Michael
> 
> 
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