Cannot start gnuCash after win7 lockup
Derek Atkins
derek at ihtfp.com
Thu Sep 5 20:59:15 EDT 2013
Hi,
On Thu, September 5, 2013 4:45 pm, Len Goddard wrote:
> A couple of days ago several apps on my Win 7 system locked up. I
> killed what I could but I couldn't clear the logjam so I rebooted.
> Windoze locked during shutdown and I had eventually to force a
> powerdown. Several applications (innocent bystanders) were affected -
> uTorrent lost its configuration and the encrypted KeePass database was
> corrupted. gnuCash seems to have faired the worst. When I attempt to
> start it, either via the icon or by clicking a .gnucash file, the splash
> screen and tips screen come up, then go away. I looked through some
> similar but old threads on this list but nothing seemed to help. In
> particular, I have
> 1. reinstalled
> 2. uninstalled, deleted everything that the uninstall left behind then
> installed
> 3. run gnucash-launcher.cmd from a command prompt
>
> All this gave the same result, splash+tips then nothing.
>
> Then I ran gnucash-launcher.cmd from a Cygwin bash shell and it gave me
> the new user wizard. I declined to create a new account and opened the
> old one from the menu which worked fine. So, the code appears to be
> working and the data file appears to be intact. I am guessing that
> somewhere there is a corrupt config file somewhere which is bypassed
> when I run it under Cygwin - any suggestions?
>
> I really hate windows. Long term gnuCash will be migrated to a linux
> machine but that is not practical in the short term.
Sorry to hear about your issues. You can also try to clear out your
%HOME%/.gnucash and .gconf* directories, which contain a bunch of gnucash
metadata. You'll lose all your settings, but it should get gnucash
running again. Then you'll just need to File -> Open your data file to
get gnucash to remember it.
Good Luck,
> Thanks,
> Len
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-derek
--
Derek Atkins 617-623-3745
derek at ihtfp.com www.ihtfp.com
Computer and Internet Security Consultant
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