total newbie - did something dumb - please help

[roberta actor-thomas]

Thank you so much for your response, Derek. I'll go back to the point where
I'd created accounts, but not yet entered any sales, create my customer and
read up on how to connect sales and invoices to the amount the customer
owes in AR. They overpaid too, but want it to be applied to the next sale,
so that will make it extra interesting. I know that extra $ is supposed to
hang out in a liability account like "Unearned" - will see what the guide
says about overpayments.

Thanks again,
Roberta


On Mon, Apr 21, 2014 at 8:55 AM, Derek Atkins <warlord at mit.edu> wrote:

> Hi,
>
> Roberta Actor-Thomas <roberta.actorthomas at gmail.com> writes:
>
> > I was in a hurry and didn't read enough of the guide before I
> > started. I created sales which appeared in AR. However I didn't create
> > the customer until a day later. Now when I enter the payment, it
> > doubles the amount owed so it looks like sales in that amount were
> > made twice. I have been trying to get rid of my first invoice and
> > can't do that and it's appearing twice in the AR account.
>
> Alas, the only way you can fix it is by reverting to a backup file from
> before you created the erroneous transaction.  (Either that or you need
> to manually delete the transaction from the XML data manually, but we
> don't recommend hand-editing your data file, especially without making
> good backups first).
>
> Sorry,
>
> > Please remember to CC this list on all your replies.
> > You can do this by using Reply-To-List or Reply-All.
>
> -derek
>
> --
>        Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>        Member, MIT Student Information Processing Board  (SIPB)
>        URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>        warlord at MIT.EDU                        PGP key available
>