New user with (probably) a stupid question...

Fri Aug 15 11:07:39 EDT 2014

Greetings,

I am a new user of GnuCash (version 2.4.11 - running on Windows 7, 
64-bit). I am a (former) Quicken user, and exported all my data from 
there and imported it into GnuCash.

The interface and some of the options took a bit of getting used to, but 
I'm starting to be able to get around and work with the data (including 
cleaning up some of the "laziness" from when I entered it all into 
Quicken). But I've run into a couple of questions/issues that I haven't 
been able to find an answer to.

1) When using the transaction register, especially when editing a 
current transaction, is there a way to "cancel" the edit, and leave the 
original transaction unchanged? As an example, consider that I have 
opened the Expenses.Miscellaneous register (in preparation for cleaning 
some of those up) and find the following transaction:

08/10/2014  <no num>  Circle K
             <no num>  <no desc>   Expenses.Miscellaneous    40.00
             <no num>  <no desc>   Liabilities.Current.MCard        40.00

Let's say that I want to change Expenses.Miscellaneous to 
Expenses.Auto.Fuel. But being fat-fingered, I accidentally start to type 
over the Liabilities.Current.MCard. Now that account has been replaced 
when I started typing Ex, and I don't remember what it is. Which is a 
problem.

How do I "abort" the edit of this transaction? (I know I can close the 
transaction register, and as long as I haven't pressed Enter or 
otherwise accepted the change, I'll be prompted to save or discard the 
change - but that seems a bit drastic.) In other apps, if I pressed the 
Escape key at that point, the changes I made would be undone, and I 
would be left with the original transaction... Is there a simple way to 
have that happen in GnuCash?

2) Regarding "hot-key" setup. I found a page on the web that gave 
information about how to set up hot-keys for various actions. I have not 
yet tried to do this, but I was wondering if anyone could point me at a 
list of "gotcha's" (things to avoid, or things to be sure are absolutely 
correct) before I start playing. I don't want to mess something up badly 
enough that it can't be fixed....

3) Regarding OFX direct-connect. While I have successfully downloaded 
OFX/QFX data from my bank, and gotten it into GnuCash by importing the 
OFX/QFX file, I would like to be able to set this up to do it 
automatically in GnuCash. I have looked at the Tools > Online Banking 
Setup, and walked through the wizards and such, but apparently I am 
missing something reasonably obvious (or perhaps non-obvious, as this 
appears to be a somewhat arcane area), as I am unable to retrieve a list 
of accounts from the bank.

I have verified that I am using the correct user name and password (the 
same ones I use to access online banking through my bank's web site). 
However, every time I try to retrieve the list of accounts, I get "Error 
parsing download" (that message is from memory, and may not be correctly 
worded - but it doesn't matter as I'm about to show you what is not 
being parsed correctly). When I turned on OFX logging and I looked at 
the retrieved information, I find the following (note, user and password 
information have been <redacted>):

Sending:
-------------------------------------
OFXHEADER:100

DATA:OFXSGML

VERSION:102

SECURITY:NONE

ENCODING:USASCII

CHARSET:1252

COMPRESSION:NONE

OLDFILEUID:NONE

NEWFILEUID:20140814223804.000

<OFX><SIGNONMSGSRQV1><SONRQ><DTCLIENT>20140814223804.000<USERID><redacted>

<USERPASS><redacted>

<LANGUAGE>ENG<FI><ORG>Huntington<FID>3701</FI><APPID>QWIN<APPVER>2300</SONRQ></SIGNONMSGSRQV1><SIGNUPMSGSRQV1><ACCTINFOTRNRQ><TRNUID>20140814223804.000<CLTCOOKIE>1<ACCTINFORQ><DTACCTUP>19691231</ACCTINFORQ></ACCTINFOTRNRQ></SIGNUPMSGSRQV1></OFX>

Received:
-------------------------------------
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML//EN">
<!-- Copyright (C) 2000 Tivoli Systems, Inc. -->
<!-- Copyright (C) 1999 IBM Corporation -->
<!-- Copyright (C) 1998 Dascom, Inc. -->
<!-- All Rights Reserved. -->
<HTML>
<HEAD>
</HEAD>
<BODY>
<script language=javascript>
var s="";
switch(s) {
   case "0x132120c8":
       window.location = "/rol/Auth/login.aspx"+"?error="+s;
       break;
   default: window.location ="/rol/Auth/login.aspx";
       break;
}
</script>
</BODY>
</HTML>

Now, the script shown in the received data would tend to make me think 
it's an authentication problem, but as I said, I checked the user name 
and password (multiple times, including making sure they are correctly 
capitalized, etc). So I am left with the thought that I have something 
incorrectly set up. But I am not able to find any information that would 
point me in the direction of what needs to be changed. I can provide any 
needed details on the setup - just let me know what's needed. Any pointers?

Any help or ideas appreciated.

Tracy