Issues after upgrade

[Grahame]

Hi Geert

 

Many thanks for your two responses.

 

I'm afraid I can't remember whether Gnucash was running when I did the
install of 2.6.4 - but it is possible that it was.  I have uninstalled
Gnucash 2.6.4.  Now, on checking C:\\Program files, I see there are 5
subfolders immediately under Gnucash: bin, lib, libexec, share and
uninstall.  Just before I delete all these and then re-install 2.6.3, I
assume that none of my Gnucash data is in any of these sub-folders (or their
own lower-level sub-folders)?  If this assumption is correct , please could
you advise where the data files are, in fact, located?

 

Grahame

 

From: Geert Janssens-4 [via GnuCash]
[mailto:ml-node+s1415818n4674257h21 at n4.nabble.com] 
Sent: 04 December 2014 10:18
To: Grahame
Subject: Re: Issues after upgrade

 

Oh, one more consideration: was gnucash still running when you ran the
installer ? 

Geert 

On Thursday 04 December 2014 11:14:10 Geert Janssens wrote: 


> Hi, 
> 
> You are actually the third person to report this but so far we didn't 
> find what goes wrong exactly. 
> 
> The error messages suggest that the earlier version of gnucash didn't 
> get uninstalled completely. The messages refer to function names that 
> only exist in 2.4.x and not in 2.6.x 
> 
> Could you try this: 
> - Uninstall gnucash via its uninstall application or the Windows 
> Software control panel entry. - Go into c:\Program Files(x86). If 
> there still is a gnucash directory, are there any files left in the 
> gnucash directory (or any of its subdirectories) ? If so, which ones 
> ? - Assuming there are still files left, completely remove the 
> gnucash directory. - Reinstall gnucash 2.6.3 (2.6.4 is not 
> recommended on Windows). 
> 
> Geert 
> 
> On Friday 28 November 2014 00:46:34 Grahame wrote: 
> > Windows 7.  I had the same problem with 2.6.3 after upgrading from 
> > 2.4 13. 
> > 
> > 
> > 
> > From: AfrikaDietmar [via GnuCash] 
> > [mailto:[hidden email]] 
> > Sent: 28 November 2014 08:14 
> > To: Grahame 
> > Subject: Re: Issues after upgrade 
> > 
> > 
> > 
> > On what operating system are you facing those issues? 
> > 
> > I'm a ubuntu 14.04 32bit user, still on: 
> > GnuCash 4e4a032+ on 2014-04-08 2.6.3 
> > 
> > Since its working fine am wondering if it's yet necessary to upgrade 
> > or to still wait a year... 
> > 
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