Issues after upgrade

[Geert Janssens]

On Thursday 04 December 2014 07:44:15 Grahame wrote:
> Hi Geert
> 
> 
> 
> Many thanks for your two responses.
> 
> 
> 
> I'm afraid I can't remember whether Gnucash was running when I did the
> install of 2.6.4 - but it is possible that it was.  I have
> uninstalled Gnucash 2.6.4.  Now, on checking C:\\Program files, I see
> there are 5 subfolders immediately under Gnucash: bin, lib, libexec,
> share and uninstall.  Just before I delete all these and then
> re-install 2.6.3, I assume that none of my Gnucash data is in any of
> these sub-folders (or their own lower-level sub-folders)?  If this
> assumption is correct , please could you advise where the data files
> are, in fact, located?
> 
Your gnucash data is where you originally chose to save it.

In this respect GnuCash behaves just like any other program you would use like Word or Excel. 
The only 'special' thing about gnucash is that it automatically tries to load your data file at 
start up. So you rarely have to tell it explicitly to open your data file.

The disadvantage of this automatic loading is the most people don't remember they chose the 
save location themselves :(
With gnucash 2.6.4 you can see the location be opening the File menu and hovering over the 
top most entry in the recent files list.

For older versions you can retrieve it as follows:
- Open gnucash (and ignore the errors
- Select File->Save As
- The Save window will pop up.
And by default it will show the directory in which you have saved your data.

Of course you can only use this if gnucash is installed :(

So you can play it safe and do this before reinstalling gnucash:
Rename
c:\Program Files(x86)\gnucash
to
c:\Program Files(x86)\gnucash-old

If on the next startup gnucash doesn't find your data, it was in the c:\Program 
Files(x86)\gnucash directory (and now in gnucash-old). In that case I would advise to take this 
opportunity to move them to your Documents directory instead.

If it just opens as usual your data files were not in there, which is a good thing.

And finally you can then report back if the errors continue to appear or not ;)

Thanks,

Geert