Can't direct connect to Capital One Business account

David Reiser dbreiser at icloud.com
Wed Dec 10 12:12:39 EST 2014


> On Dec 10, 2014, at 11:55 AM, Howdy Doody <h0wdyd3wdy at gmail.com> wrote:
> 
> Hello all,
> 
> I changed the subject line because I do not have a Capital one 360 account, but a business account.
> 
> 1. I did confirm with tech support that they DO support direct connect on this account, but will only help me do it via Quickbooks.
> 2. They told me to use bank name "Capital One Bank (after 12-15-13)" 
> 3. When I set up the user in aqbanking wizard, bank code remains 00000000000 no matter what I do.  My other accounts have the correct bank code.
> 4. When I click retrieve accounts, it generates either the following errors:
> 
> 10:49:52 Status for signon request: General error (Code 2000, severity "ERROR")
> Error other than those specified by the remaining error codes. (Note: Servers should provide a more specific error whenever possible. Error code 2000 should be reserved for cases in which a more specific code is not available.)
> 10:49:52 Status for account info request: Signon invalid (Code 15500, severity "ERROR")
> The user cannot signon because he or she entered an invalid user ID or password.
> 10:49:52 Operation finished, you can now close this window.
> 
> This is regardless of whether or not I generate a client uid or have it blank.  
> 
> I use the same user/pass to login to the following URL: https://banking2.capitalone.com/olb-web/accountSummary <https://banking2.capitalone.com/olb-web/accountSummary>
> 
> 
> http://lists.gnucash.org/pipermail/gnucash-devel/2013-March/035112.html <http://lists.gnucash.org/pipermail/gnucash-devel/2013-March/035112.html>
> Talks about the client UID.  I don't know if that's the problem?
> 
> Thank you,


If you have reasonably secure access to a machine that can run Quickbooks, I recommend:
Get the 30 day free trial
Set it up to download your transactions
Find the location of the ofx.log file
Read the log file (it is plain text)
  If QB ofx data streams are the same as Quicken data streams, the address of the ofx server is in the logs
  You may be able to tell from the logs if the ClientUID is being sent
    Not sure on that--I don't have a bank that insists on ClientUID yet

By using Capital One support to set up the download, you'll also find out if they maintain a separate ID and password for directconnect vs. web page account access. One of my brokerages works that way.
--
Dave Reiser
dbreiser at icloud.com





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